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RunHappy
New York City, US · Founded 2022 · 9 known investors
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Runhappy builds software and provides managed services to handle event bookings for venues, managing inquiries, reservations, and guest communication across all channels so venue teams can focus on delivering experiences.
Also known as Runhappy · Tildei
Founders & leadership
RunHappy was founded in 2022 by Mark Ghermezian, Kevin Dutra, Manisha Shah, and Naveen Akunuri.
Investors · 9
How we know: Blue Trail Partners's portfolio page · Not right? Tell us
How we know: Gradient Ventures's portfolio page · prnewswire.com · the VCSheet dataset · gradient.com · open dataset · 5k.vc investor directory · Not right? Tell us
How we know: prnewswire.com · lererhippeau.com · Not right? Tell us
How we know: prnewswire.com · the VCSheet dataset · Not right? Tell us
How we know: Maccabee Ventures's portfolio page · the VCSheet dataset · Not right? Tell us
How we know: Vine Ventures's portfolio page · the VCSheet dataset · Not right? Tell us
How we know: prnewswire.com · Not right? Tell us
Funding
SEC filings, press & company announcements$12M disclosed across 2 of 3 rounds · 2023–2024
- $6MSeedOct 2024 · 4 sources
Susa Ventures (lead), Gradient Ventures, Lerer Hippeau, Ludlow Ventures, MXV Capital, Vine Ventures
Source ↗
▶$6MraisedFeb 2023 · 14 investors · OtherRule 506(b)
- Mark GhermezianExecutive Officer, Director, Promoter
- Offering amount
- $6M
- Amount sold
- $6M
- First sale
- Feb 2023
- Incorporated
- Corporation, Delaware, 2022
- Federal exemptions
- 06b
Source: SEC EDGAR Form D. Amounts as filed; amended filings shown once at their latest values.
Company profile
researched Aug 2026Runhappy, operating at tildei.com, positions itself as an outsourced, fully managed booking team for experience venues and entertainment operators. The company builds and powers venue event pages and then handles inbound inquiries and bookings on the venue's behalf, covering birthdays, corporate events, group outings, weddings and appointments. Inquiries are answered around the clock across voice, SMS, web chat and email, and are managed through from first contact to confirmed booking, with guest details collected and confirmed ahead of the visit and confirmed bookings synced back into the venue's existing platforms.
Beyond initial capture, the offering includes upsell prompting — surfacing packages, add-ons and upgrades during interactions to raise average order value — and an invite system intended to capture contact details for the whole reservation party rather than only the booking host, so that post-event follow-up and re-booking prompts can be sent automatically. The company's site presents a return-on-investment calculator that models incremental revenue from a lift in monthly parties (attributed to recovered after-hours leads and faster response) and a lift in average order value (attributed to add-on and premium package upsells), with figures shown gross of Runhappy's own cost.
Business model
Runhappy delivers a managed service rather than self-serve software alone: it builds venue event pages, staffs and automates inquiry handling across channels, and manages bookings end to end while syncing with the venue's existing booking systems. Customer engagement is described as custom-built to each operator's workflow, with implementations tailored to individual venues rather than handed over as unconfigured software.
Traction
The company's site features customer testimonials from Five Star (VP of Sales), American Dream (Senior Product Manager) and Studs (Senior Director of Marketing), describing deployed, custom implementations covering guest questions, personalized recommendations and appointment booking.
▸Full profile — market position, technology, go-to-market
Market position
Runhappy serves experience venues and entertainment operators, and reports customers including a retail and entertainment center and multi-location retail and services brands.
Runhappy emphasizes fully managed delivery and custom-built agent experiences configured to how each venue operates, instant 24/7 response across all inbound channels rather than periodic message checking, consistent upsell prompting on every interaction, and capture of the full guest list rather than only the reservation host.
Technology
The service combines automated, always-on response across voice, SMS, web and email with conversational agent experiences that answer guest questions, give personalized recommendations and book appointments within a single conversation. Bookings are synchronized with the venue's existing booking platforms, and an opt-in invite system collects attendee data for automated post-event follow-up and re-booking prompts.
Go-to-market
The company markets directly to venue operators through its website, using customer stories, testimonials from sales, product and marketing leaders at named venues, and an interactive ROI calculator, with a 30-minute demo call as the primary conversion step.
Experience venues and entertainment operators, including attractions, retail and entertainment centers, and multi-location businesses handling birthday, corporate, group, wedding and appointment bookings. Named customers cited on the company site include Five Star, American Dream and Studs.
Compiled by commissioned research from 3 cited public sources — announcements, filings, and press listed under research sources below.
▸Research sources · 3
primary sources listed
- Runhappy INCUBATED Marketing New Yorktildei.com · web
3 public sources were cited for this profile; the first-party ones are listed here.
Frequently asked questions
- What does RunHappy do?
- Runhappy is a fully managed booking service that handles event inquiries and reservations for venues and entertainment operators.
- Who founded RunHappy?
- RunHappy was founded by Mark Ghermezian, Kevin Dutra, Manisha Shah, Naveen Akunuri in 2022.
- Who are RunHappy's investors?
- RunHappy's investors include Blue Trail Partners, Gradient Ventures, Lerer Hippeau, Ludlow Ventures, m]x[v Capital, Maccabee Ventures, Vine Ventures, MXV Capital and 1 more.
- How much funding has RunHappy raised?
- RunHappy has disclosed $12M raised across 2 of its 3 known rounds.
- Where is RunHappy headquartered?
- RunHappy is headquartered in New York City, US.