robin

Market position

Robin was named a Leader in the inaugural Gartner Magic Quadrant for Workplace Experience Applications. It positions itself as a unified workplace platform consolidating desk and room booking, visitor and delivery management, meeting services, wayfinding, space utilization and workplace analytics, in contrast with point solutions such as standalone room-display software. At the time of its 2019 Series B the company reported more than 1,300 business customers; it states that thousands of global organizations have used the platform since 2014.

Robin markets a single platform that replaces multiple point tools — desk booking, room scheduling, visitor and delivery management, office event management, wayfinding, space utilization and analytics, project management and IT ticketing — so customers can run a flexible workplace with Robin plus their existing Google or Microsoft collaboration and calendar tools. It emphasizes real-time calendar synchronization, automatic presence capture from network, badge and sensor data, AI-driven space recommendations and scenario planning, and adoption through the apps employees already use.

Technology

A cloud platform with mobile and web apps, real-time two-way synchronization with Microsoft 365 and Google Calendar, and integrations into Teams, Outlook and Slack. It ingests presence and occupancy signals from Wi-Fi networks, badge/access-control systems, QR codes, NFC and occupancy sensors, and applies AI for booking and space recommendations, space-usage analysis, capacity forecasting and an analytics assistant. Space management includes a browser-based floor plan editor with CAD import, scenario planning and validation before publishing layout changes, plus device and calendar health monitoring with proactive alerts. Security and administration features include SSO, SAML, Microsoft Entra ID and Okta support, and granular roles and permissions scoped to buildings, floors and spaces.

Go-to-market

Direct enterprise sales motion driven by demo requests, guided platform tours and tailored pricing calls, supported by content marketing such as research reports ("Your $9 Million Workplace Problem," "The Office Space Report 2025," "The Science behind In-Person Work"), a workplace blog, customer testimonials and analyst recognition. Distribution is reinforced by embedding booking into tools employees already use (Microsoft Teams, Outlook, Slack, Google) and, historically, by partnerships with Herman Miller, Crestron and Convene and an Alexa for Business integration for voice-controlled room scheduling. Robin positions the platform as a replacement for multiple point solutions rather than as a single-purpose tool.

Mid-market and enterprise organizations running hybrid offices. Robin states its platform is designed for companies with 500 or more employees, with at least a third using the office regularly, and suggests a fit at roughly 150+ hybrid office-going employees and for organizations managing multiple floors, offices or buildings. Buyers and users include workplace/experience managers, facilities teams and IT. Referenced customers include DraftKings, HubSpot, Pendo, VHB, TraceLink and FactSet; the company also cites use by financial services organizations globally and by universities.

Geography

Headquartered in Boston, Massachusetts, where the company said in 2019 it would expand its offices; it serves global organizations, including financial services customers worldwide.

History

Robin has operated since 2014, building desk and room booking software with analytics and visitor management for workplace management. By May 2019 the company, then led by CEO and co-founder Sam Dunn, described itself as a Boston-based SaaS workplace scheduling and management platform serving more than 1,300 businesses, and raised a $20 million Series B to broaden its workplace experience platform across rooms, desks, visitors and office services for medium and enterprise customers. The platform has since expanded into a consolidated "One Workplace Platform" spanning resource booking, space management, meeting services, visitor management, employee experience and AI-driven analytics, including an enterprise-grade AI agent for workplace operations and a Robin Building Network initiative. The company is now led by CEO Micah Remley, with co-founder Brian Muse as CTO.