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Red

Secunderabad, IN · Founded 2016 · 8 known investors

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RED.Health operates a network of ambulances and paramedic services across India, providing emergency medical logistics and transport for hospitals. The company manages over 450 ambulances and 5,000 partner locations including air and train services.

Also known as Red Health · RED Health · Red.Health · RED.Health · StanPlus

Investors · 8

Company profile

researched Aug 2026

RED.Health is an emergency medical response company operating in India that positions itself as the country's largest emergency response provider. Established in 2016, it operates a fleet of more than 450 ambulances and a network of 5,000 partners across India, including air ambulance and train ambulance services, staffed by paramedics and emergency medical technicians. Its stated model is to combine emergency logistics with technology, including its proprietary HeartbeatX dispatch system, AI-based routing and command systems, live in-transit ambulance tracking, and integrations with smart devices such as smartwatches.

The company organises its offerings around four customer groups: hospitals (medical transfers, EMS and OPD operational support, technology and SaaS tools), enterprises and events (on-site medical teams, standby ambulances, occupational health centres, health checks, compliance support), training and education through its RedVersity arm (EMS courses, first responder and CPR certification, job placement support), and individuals (on-demand ambulance booking, the Dr. Flash doorstep medical care service, and Red Guardian). Enterprise products are branded Red Assist (employee emergency support), Red SOS (a one-tap 24/7 emergency helpline) and Red Shield (on-ground workplace safety for factories, plants, refineries, warehouses and mines). Operations are supported by a National Command Centre with 24/7 service activation, periodic audits, monthly reporting and refresher training.

Founding story

According to the company, RED.Health traces its origin to 2015, when founder Prabhdeep and peers identified a gap in India's healthcare ecosystem while at INSEAD. The company describes itself as established in 2016.

Business model

RED.Health supplies emergency medical logistics and related clinical services under service arrangements with hospitals, corporates and event organisers, and also sells on-demand services directly to individuals. Enterprise engagements follow a staged onboarding process of assessment, solution structuring, deployment of medical teams, ambulances and occupational health centres, integration of emergency numbers, SOS triggers and dashboards, service activation, and ongoing optimisation through audits, reporting and training.

Revenue lines described by the company include hospital emergency logistics and operational support, enterprise and event medical standby and workplace safety contracts, technology and SaaS tools, EMS training and certification courses through RedVersity, and consumer services such as on-demand ambulance booking, doorstep medical care and at-home care.

Traction

Company-reported figures include 672,000 lives touched, a 4.8 Google rating, presence in more than 20 countries, 550+ operational cities, 250+ partnered hospitals and 150+ organisations protected. Its historical timeline cites more than one million emergencies responded to by 2021 and partnerships with 500+ hospitals from 2019.

Latest developments

Recent company communications include a June 2025 item on JCI certification, a September 2025 report on what it describes as the longest road neonatal transfer for a 41-day-old infant in India, and continued build-out of enterprise offerings (Red Assist, Red SOS, Red Shield) and the RedVersity training arm, which targets training one million healthcare workers by 2030.

▸Full profile — market position, technology, go-to-market, geography, history

Market position

RED.Health describes itself as India's largest emergency response company and operator of India's largest and most advanced ambulance fleet, and cites named hospital customers including KIMS Hospitals Secunderabad, AIG Hospitals, Fortis Hospitals Vasant Kunj and Narayana Health Hyderabad, as well as more than 150 corporate clients.

Points of differentiation asserted by the company include speed claims (ambulance dispatch under five minutes, sub-two-second call response, 60% reduction in emergency response delays for enterprise clients), certifications including JCI, NABH and ISO 9001:2015, availability of air and train ambulance services, and proprietary dispatch and AI command technology.

Technology

The company cites a proprietary HeartbeatX system for rapid dispatch, AI-based routing that identifies the fastest ambulance route, AI-integrated dashboards and command systems, live ambulance tracking, in-transit monitoring, and integration with smart devices such as smartwatches to trigger emergency response. It claims ambulance dispatch in under five minutes and call response times of under two seconds.

Go-to-market

The company sells through direct enterprise and hospital partnerships, a partner network onboarding programme, a 24/7 national helpline and callback requests on its website, and app-based access for employees and individuals; it also runs a training and education arm to build the EMS workforce.

Hospitals and healthcare institutions; corporates and industrial employers including commercial parks, pharmaceutical and manufacturing plants, construction sites, data centres, refineries, warehouses and mines; event organisers and brands running large-scale events; students and professionals seeking EMS training; and individuals and families.

Geography

Operations are centred on India with claimed coverage of 550+ operational cities nationwide, including air and train ambulance services, and reach into more than 20 countries. Named service locations include Secunderabad, Hyderabad, Delhi (Vasant Kunj) and Assam.

History

The company's own timeline records launching operations across 12 major Indian cities in 2017 with a first fleet of advanced life support ambulances equipped with real-time telemetry and 24/7 paramedics; introducing an AI-powered dispatch system in 2019 that reduced average response time to under eight minutes alongside partnerships with more than 500 hospitals; scaling to 45 cities and over one million emergencies responded to in 2021, the year it states it received Series B funding to expand its ambulance network and telemedicine infrastructure; and achieving ISO 9001:2015 and NABH EMS certification in 2023, which it describes as a first for an Indian EMS company to obtain simultaneously. The company also states it is Asia's first emergency response system to be JCI certified.

Compiled by commissioned research from 12 cited public sources — announcements, filings, and press listed under research sources below.

Key figures

latest reported
Air ambulance aircraftNov 202325 aircraft
Ambulance dispatch timeJan 2025Under 5 minutes
Ambulance fleet sizeJan 2025450 ambulances
Ambulance response timeNov 20238 minutes
Ambulances directly owned and operatedNov 2023400 ambulances
Ambulances in networkNov 202310,000 ambulances
Ambulances under network via tie-upsNov 202310,000 ambulances
Call answer time (company claim)Nov 20230.8 seconds
Call response timeJan 2025Under 2 seconds
Cases handled since launchNov 2023260,000 cases
Cities coveredNov 2023550 cities
Cities servedJan 202145 cities
Cities served (ambulance operations)Jan 202420 cities
Cities with paramedic coverageNov 2023550 cities
Corporate/enterprise clientsJan 2025150 organisations
Countries reachedJan 202520

Company-reported or press-reported figures, each dated to when it was claimed — not independently audited.

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Timeline · 14

launches, deals, and filings
Sep 2025
Longest road neonatal transfer in India

Company report describes conducting what it calls India's longest road neonatal transfer, for a 41-day-old infant.

source ↗

Jun 2025
JCI certification

Company newsroom item states RED Health is Asia's first emergency response system to be JCI certified.

source ↗

May 2024
RED.Health raises $20 million Series B led by Jungle Ventures

The company raised $20 million in a mix of debt and equity, with roughly 80% of the amount in equity, led by Jungle Ventures with participation from Alteria Capital, HealthQuad and HealthX. Proceeds were earmarked for technology development, dispatch system improvements, new products, partnerships with more than 500 hospitals and expansion to 40-50 cities.

$20M source ↗

Jan 2024
RED.Health raises $20 million Series B in equity and debt

Series B round of $20 million combining equity and debt, led by Jungle Ventures with participation from existing and new investors Alteria Capital, HealthQuad and HealthX. Proceeds earmarked for technology infrastructure, dispatch system refinement and an AI-powered recommendation engine providing real-time response prompts during emergencies.

$20M source ↗

Mar 2023
Reported layoffs and salary delays

A September 2023 Morning Context report said the company let go of around a hundred employees in March 2023 amid a cash crunch and delayed salaries; a February 2024 Mint report said January salaries were delayed. Founder and CEO Prabhdeep Singh denied the accounts, saying only two people had been laid off in the preceding three months and that salary timing related to awaiting funds from a closed funding round.

source ↗

Jan 2023
ISO 9001:2015 and NABH EMS certification

Company states it achieved ISO 9001:2015 and NABH EMS certification, describing itself as the first EMS company in India to receive both standards simultaneously.

source ↗

Jan 2023
Launch of RED Air Guardian air ambulance service

The company launched an air ambulance service with over 25 aircraft equipped with medical technology, clinical pathways and critical care professionals.

source ↗

Jan 2023
Emergency response tie-up with Fortis Hospital in NCR

RED.Health partnered with Fortis Hospital in the NCR region for emergency response services, deploying 10 GPS-enabled advanced life support ambulances plus an independent fleet of over 30 vehicles targeting patient reach within 30 minutes.

source ↗

Jan 2022
Rebranding and pivot from StanPlus to RED.Health

StanPlus rebranded as RED.Health and broadened from ambulance dispatch into a full-stack emergency medical assistance platform with four verticals: RED Ambulances, RED Assist, RED Priority Clinics and RED Academy.

source ↗

Jan 2022
Series A round of $20 million

Hyderabad-based RED.Health raised $20 million in a Series A round headed by HealthQuad, HealthX and Kalaari Capital.

$20M source ↗

Jan 2022
Rebranding of StanPlus to RED.Health and pivot to full-stack emergency response

Following the rebrand and pivot, the company organised its business into four verticals: RED Ambulances, RED Assist, RED Priority Clinics and RED Academy, adding enterprise solutions, priority clinics and paramedic training.

source ↗

Jan 2021
Series B funding received

Company timeline states it received Series B funding to expand the RED Ambulances network and upgrade telemedicine infrastructure; no amount or investors disclosed.

source ↗

Jan 2019
AI-powered dispatch system introduced

Company states it introduced an AI-powered dispatch system reducing average response time to under eight minutes, alongside partnerships with 500+ hospitals.

source ↗

Jan 2017
Operations launched across 12 Indian cities

Company states it launched operations in 12 major Indian cities and deployed its first fleet of advanced life support ambulances with real-time telemetry and 24/7 trained paramedics.

source ↗

Dated company events from announcements, filings, and press; legal rows summarize public dockets and regulator releases.

▸Research sources · 12

primary sources listed

12 public sources were cited for this profile; the first-party ones are listed here.

Frequently asked questions

What does Red do?
RED.Health is an Indian emergency medical response company providing ambulance dispatch, hospital, enterprise and EMS training services.
Who are Red's investors?
Red's investors include Aurum Venture Partners, BlackSoil, Hyderabad Angels, Jungle Ventures, Kalaari Capital, Pegasus India Evolving Opportunities Fund, HealthQuad, HealthX Ventures.
Where is Red headquartered?
Red is headquartered in Secunderabad, IN.