Rainwalk Technology

Rainwalk Technology, Inc., operating as Rainwalk Pet Insurance, is a pet health insurtech based in Columbia, South Carolina. It positions itself as a white-label pet insurance technology provider, letting partner businesses embed pet insurance into their own offerings, while also selling policies directly to consumers. Policies cover accidents and illnesses with, per the company, limited exclusions relative to competitors, and include benefits such as free 24/7 virtual vet visits, exclusive pet brand discounts, pet parent support and reimbursements paid within days. Coverage sold directly to consumers is underwritten by Incline Casualty Company.

The company operates an online platform and mobile apps for iOS and Android that let policyholders photograph and submit vet bills for reimbursement, track claim status and deductibles, manage coverage, download policy documents, schedule unlimited virtual vet appointments and contact support. Recent app releases have added prescription ordering, promotions and discounts, a vet connection feature, and perks such as unlimited personalized dog training lessons. Rainwalk added a vaccination benefit that reimburses covered vaccinations — including rabies, lepto, bordetella, FeLV and FVRCP — up to $100 for policies with the vaccine power-up. Claims processing is described as covering up to 90% of veterinary bills.

Rainwalk became a South Carolina Research Authority (SCRA) member company in December 2021 and participated in the Global Insurance Accelerator (GIA) in 2021. It is classified in the insurance agencies and brokers industry (NAICS 52421) and holds a RAINWALK trademark filing covering insurance underwriting, administration, claims processing and pet insurance underwriting services.

Founding story

The founders started Rainwalk on the view that pet insurance policies needed to be more accessible, provide better coverage and deliver more value to pet parents, particularly during emergencies.

Business model

Rainwalk provides a white-label pet insurance technology platform that partners can embed in their own products and distribution channels, and also sells pet insurance policies directly to consumers. Underwriting for its consumer coverage is provided by Incline Casualty Company.

Revenue derives from pet insurance policies sold directly to consumers and through embedded/white-label partner channels; the company is classified as an insurance agency/broker.

Traction

The consumer website displays a 4.8 average rating over more than 102 reviews; the iOS app shows a 4.9 rating from 332 ratings and the Android app shows over 1,000 downloads. Investors cited growth already achieved through the company's distribution strategy at the time of the 2024 seed round.

Latest developments

In April 2024 Rainwalk announced $4 million in seed funding led by ManchesterStory, with the capital directed at people, product and technology to expand alternative distribution channels and partnerships. The company has since added app features including prescription orders, a vet connection, new policy types and perks such as dog training lessons, and now covers vaccinations.