Queue
DefunctYC S20Miami, US · Founded 2021 · 5 employees · 4 known investors
Queue provides a platform for managing creative agency operations, serving video editors, UI/UX designers, and esports coaches for tasks like VOD reviews and project management.
Also known as UseQueue · usequeue.com
Founders & leadership· Y Combinator alumni (S20)
Queue was founded in 2021 by Mas Hossain and Jean-Philippe Gagnon.
Investors · 4
Funding
SEC filings, press & company announcements$25.2M disclosed across 2 of 4 rounds · 2026
Source: company announcements and press reports — follow each round's link for the claim.
Company profile
researched Aug 2026Queue (usequeue.com) is a software platform positioned as an operating system for productized service agencies, combining billing, project management, and client feedback in a single product. Core modules include invoicing (credit, debit, and bank transfer) with paywalled file delivery, in which final deliverables become downloadable only once payments are received; a white-labeled client portal hosted on the agency's own domain and branding; and configurable service packaging supporting subscriptions, one-off purchases, and credit-based services, including client-managed pause/unpause and upgrade/downgrade of subscriptions.
The product also provides click-to-comment feedback on deliverables such as live websites, videos (timestamped comments with drawings), images, and PDFs, plus a project board that can be gated by client subscription status and credit usage, private internal team comments, and custom request forms assignable to specific services. Integrations and embeds cover Google Docs, Google Sheets, Google Drive, Airtable, Notion, Calendly, and Agency Analytics, with Slack notifications for new tasks and comments. A mobile app allows both agency teams and their clients to view notifications, requests, and comments. The company advertises 99.99% uptime and enterprise-grade security, and publishes a system status page and a blog covering agency growth topics.
Business model
Queue is sold as a software subscription to agencies and freelancers, with a free tier advertised as free until the user's first client. Payments collected from the agency's own clients run through Stripe or PayPal, and Queue states it charges $0.00 fees on those transactions, so revenue derives from platform access rather than payment take rate.
Software platform access for agencies; client payments are processed via Stripe and PayPal with the company stating it takes no fees on agency earnings.
Traction
Queue states it powers over 1,500 businesses worldwide and describes customers ranging from freelancers to large enterprises, with named user testimonials from MG Graphics, 397digital, and epikx.fr.
▸Full profile — market position, technology, go-to-market, geography
Market position
Queue targets the productized service agency segment, serving customers ranging from individual freelancers to larger agencies and studios, and states it powers more than 1,500 businesses, including Webflow agencies, video agencies, and design studios.
Queue combines task and project management with integrated payment and subscription handling, including paywalled delivery of final files and board controls tied to a client's subscription status or credit balance. Customer testimonials on its site cite this coupling of card/task management with subscription billing as the reason for migrating from combinations of separate tools such as Trello and Stripe.
Technology
Web application with a white-labeled client portal on custom domains, embeds of third-party tools, Stripe and PayPal payment integrations, Slack notifications, click-to-comment review of websites, video, images and PDFs, and companion mobile apps.
Go-to-market
Self-serve signup with a free account that remains free until the agency's first client, supported by video guides, customer logos and testimonials, and a content blog aimed at freelancers, studios, and agencies. Queue also states it is backed by Y Combinator.
Freelancers, productized service agencies, design and video studios, Webflow agencies, marketing agencies, accounting firms, and larger enterprises that deliver recurring client services.
Geography
The company describes serving businesses internationally, including freelancers through large enterprises, and supports global invoicing. Customer testimonials referenced include users in the United States and France.
Compiled by commissioned research from 1 cited public sources — announcements, filings, and press listed under research sources below.
Key figures
latest reportedCompany-reported or press-reported figures, each dated to when it was claimed — not independently audited.
Competitors · 4
by search overlap
Companies competing with Queue for the same Google search keywords, organic and paid, via search-intersection analysis.
In the news
Robotic Pharmacy Startup Queue Raises $18.6M: Fills Prescriptions in 30 Seconds, No Pharmacisttechtimes.com · Jul 2026▸Research sources · 1
primary sources listed
- Queueusequeue.com · web
1 public sources were cited for this profile; the first-party ones are listed here.
Frequently asked questions
- What does Queue do?
- Queue is an agency operating system combining billing, project management, and client feedback in one white-labeled platform.
- Who founded Queue?
- Queue was founded by Mas Hossain, Jean-Philippe Gagnon in 2021.
- Who are Queue's investors?
- Queue's investors include Adapt Ventures, Oyster Ventures, Y Combinator, AlleyCorp.
- How much funding has Queue raised?
- Queue has disclosed $25.2M raised across 2 of its 4 known rounds.
- Where is Queue headquartered?
- Queue is headquartered in Miami, US.