Prepared
Acquired1 known investors
Prepared builds intelligence tools for 911 emergency call centers, supporting call-takers, dispatchers, and supervisors with information gathering, translation, channel monitoring, and real-time quality evaluation. It serves public safety answering points to speed up call-taking, reduce backlogs, and lower staff burnout.
Also known as Invictus Apps, Inc. · Prepared 911
Founders & leadership
Investors · 1
Company profile
researched Aug 2026Prepared, operating under the corporate name Invictus Apps, Inc., develops assistive artificial intelligence software for emergency communications centers, also known as public safety answering points (PSAPs). Its platform is organized around four stages of the 911 workflow: non-emergency call deflection, live call-taking, dispatch, and quality assurance. For non-emergency lines, an AI voice assistant triages routine calls before they reach a call-taker in order to reduce backlogs. During emergency calls, the product offers real-time transcription, automated capture of call details, and live translation so that call-takers can focus on the caller rather than data entry. On the dispatch side, the system monitors multiple radio channels and talk groups simultaneously. For supervisors, it evaluates calls in real time to support staff development, coaching, and performance tracking, with keyword triggers and automated QA providing agency-wide visibility.
Additional capabilities include multimedia intake and multilingual communication. Call-takers can request livestream video from a caller, with blurring available to protect telecommunicators, and can request photographs that are passed on to responders in the field. Incoming audio is automatically translated in more than 40 languages, text-based communication is supported in more than 200 languages, and a text-to-voice feature allows call-takers to speak directly with Spanish-speaking callers.
The company states a mission of helping ensure every emergency receives the appropriate response, and it is a member of the industry associations NENA and APCO.
Business model
Prepared sells software to 911 emergency communications centers, with prospective customers routed through a demo request process on its website.
Traction
The company reports partnerships with more than 1,000 PSAPs covering over 90 million people, and cites 50% faster call processing with its product. Published case studies cover Spanish-language call processing at Delaware County and call processing efficiency at Baltimore 911.
Latest developments
Prepared has become part of Axon 911, serving as the intelligence layer of that emergency communications platform.
▸Full profile — market position, technology, go-to-market, geography
Market position
Positioned as the intelligence layer of Axon 911, described as a platform covering the full emergency communications lifecycle from call to closure.
Technology
Assistive AI applied to emergency call handling: real-time speech transcription, automated extraction of call details, automated translation of audio in over 40 languages and text in over 200 languages, text-to-voice output for Spanish-speaking callers, AI voice assistants for triaging non-emergency calls, multi-channel radio and talk group monitoring, caller-initiated livestream video and photo capture with blurring, and real-time automated quality assurance with keyword triggers.
Go-to-market
Direct sales supported by demo requests, case studies, webinars, events, and industry association membership (NENA, APCO).
Public safety answering points and 911 centers, including call-takers, dispatchers and supervisors, as well as field responders and the communities they serve.
Geography
Deployments described as nationwide in the United States, with named case studies in Delaware County and Baltimore.
Compiled by commissioned research from 1 cited public sources — announcements, filings, and press listed under research sources below.
Key figures
latest reportedCompany-reported or press-reported figures, each dated to when it was claimed — not independently audited.
Timeline · 1
launches, deals, and filingsPrepared's website states that the company is now part of Axon 911 and serves as the intelligence layer of the Axon 911 emergency communications platform.
Dated company events from announcements, filings, and press; legal rows summarize public dockets and regulator releases.
▸Research sources · 1
primary sources listed
- Preparedpreparedapp.com · web
1 public sources were cited for this profile; the first-party ones are listed here.
Frequently asked questions
- What does Prepared do?
- Prepared provides assistive AI for 911 call centers and is now part of Axon 911.
- Who are Prepared's investors?
- Prepared's investors include Flucas Ventures.