PlotBox

PlotBox provides a cloud-based deathcare management platform used by cemeteries, crematories and funeral homes to centralise operational, sales and financial functions in a single system. Core modules cover cemetery mapping and plot inventory, work orders, deceased record management, memorial management, document management and Vertica Mapping, which provides 360-degree views of mausolea and columbaria with real-time inventory availability. Operational modules include CRM, scheduling for cremations, burials and services across multiple locations, a Funeral Director Portal, health-and-safety risk assessment, contract and sales tools, and an AI Obituary Assistant that drafts obituaries from prompts.

Financial functionality covers invoicing, payments, receipts and trust fund management, an integrated payments product called PlotBox Pay, and customisable reporting. The contract module gives sales teams access to live inventory data, maps and records, price list management, payment plans, customised templates, pre-need revenue reporting and online payment processing, with electronic signature support via Docusign. Cemetery mapping is built on high-resolution drone imagery to create georectified digital maps, with a verification process that checks coordinates, photographs memorials and flags discrepancies as a data audit.

Alongside the operator-facing platform, PlotBox offers EverAfter, a public-facing digital platform through which families and communities can search cemetery records, use high-resolution maps with walk-to-grave directions, plan visits and memorials, purchase flowers, contact cemetery sales teams and explore local history and memorials.

Founding story

PlotBox was founded by husband-and-wife co-founders Sean and Leona McAllister. According to the company, the business began with a request from a local parish for a cemetery map, which led to the combination of deathcare management software with georectified mapping. Sean McAllister, a Construction Engineering and Management graduate and member of the Royal Institution of Chartered Surveyors, had previously built a surveying business using advanced technology, which underpins the company's mapping approach; Leona McAllister holds a Business Studies degree from the University of Ulster with a background in auditing and governance.

Business model

PlotBox sells a cloud-based, module-based software platform to deathcare operators, with modules spanning cemetery, crematory and funeral home management, operations, sales and finance. Commercial engagement starts with a discovery or consultation call arranged through the website. An integrated payments product, PlotBox Pay, handles transactions within the platform, and a consumer-facing EverAfter platform supports e-commerce such as flower purchases and memorial planning.

Software-as-a-service platform sold to cemeteries, crematories and funeral homes; the sources describe module-based software delivery and an embedded payments product (PlotBox Pay) but do not state pricing.

Traction

PlotBox reports more than 130 employees globally and cites named customers across religious, municipal and private operators, including the Archdiocese of San Francisco, Woodlawn Memorial Park, Oregon Metro, Heartwood Preserve, the City of Durham, Wirral Council and Lisburn and Castlereagh City Council. It publishes customer success stories, references review-site ratings for ease of use, holds Great Place to Work certification for two consecutive years, and has secured investment from Serent Capital to fund further expansion.

Latest developments

In April 2025, press coverage reported that PlotBox had secured an investment from Serent Capital, with the amount undisclosed, intended to accelerate expansion across North America, the UK, Ireland and Asia-Pacific. The leadership team has been expanded with senior US-based hires including Mara Schein as Executive Vice President of Growth (previously a Vice President at Serent Capital), Lily Engle as VP of Operations (previously Senior Vice President, Implementation Services at VTS) and Deena Timmons as Head of E-Commerce. Recent product additions include an AI Obituary Assistant, PlotBox Pay and the EverAfter community platform.