Pixlee
Acquired542 employees on LinkedIn · 9 known investors
Emplifi (formerly Pixlee) offers an AI-powered "Autonomous CX" platform that unifies social marketing, commerce, and customer care, with autonomous agents for publishing content, sourcing user-generated content, and automating customer service replies. It serves brands and marketing teams looking to manage social media and customer experience from a single system.
Also known as Emplifi · Pixlee TurnTo
Founders & leadership
Investors · 9
Company profile
researched Aug 2026Pixlee (later Pixlee TurnTo) is a visual marketing platform that helps brands market and sell using customer photos and videos, combining user-generated content (UGC), ratings and reviews, and influencer marketing tools. Its products let brands identify and curate UGC, surface highlights from positive reviews, and find influencers to support marketing, commerce, and customer care workflows.
The core commercial product is a set of embeddable widgets and integrations. Pixlee Widgets are hybrid first- and third-party clients that render UGC galleries on brand websites, including simple, product (SKU-based), category, and single-photo galleries, each with a built-in lightbox detail view and an uploader that lets shoppers submit photos directly or via their social accounts. Widgets are configured through the Publishing Center in the Pixlee Control Panel using a WYSIWYG editor with a CSS expert mode, and are deployed via script tag, module loader, or tag managers such as Google Tag Manager and Tealium. Pixlee also offers eCommerce and email integrations, Shopify and BigCommerce SKU auto-detection, iOS and Android SDKs, and public Content and Analytics REST APIs.
Since Emplifi's November 2022 acquisition, Pixlee TurnTo's capabilities have been folded into Emplifi's "Autonomous CX" platform, which unifies AI-powered social media management, social commerce (ratings, reviews and UGC), and consumer care. The pixlee.com domain now resolves to Emplifi's platform site, and the developer documentation refers to "Emplifi UGC Widgets."
Founding story
Kyle Wong co-founded Pixlee and served as CEO, launching the company from his Stanford dorm room; he had earlier started as an entrepreneur in high school at Brooklyn Tech and was named to the Forbes 30 Under 30 list.
Business model
B2B software sold to brands and retailers, delivered as a hosted platform with widgets, plugins, SDKs and APIs that customers embed in their eCommerce sites, email programs and mobile apps. Prospects are onboarded via demo requests, and customers access a control panel and publishing center; the platform is now sold as part of Emplifi's broader Autonomous CX suite.
Traction
At the time of the November 2022 acquisition, Pixlee TurnTo had over 90 employees and more than 1,000 clients. Emplifi reports serving more than 20,000 brands, and cites customer outcomes including a 27% conversion rate from a UGC gallery at Carhartt, a 150% increase in reviews collected at Vitamin Shoppe, a 28% engagement rate on a UGC gallery at VIZ Media, and 250M impressions from a single UGC campaign for The Cosmopolitan of Las Vegas.
Latest developments
Pixlee's technology is now marketed under Emplifi, whose platform connects social marketing, social commerce and consumer care with autonomous agents branded Emplifi Fuel. Emplifi was named a Leader in the 2026 Gartner Magic Quadrant for Social Media Management and Listening (published 6 July 2026), and has announced appointments of Jim Koepke as Chief Revenue Officer and Omer Sharon as Chief Product & Technology Officer. Pixlee developer documentation continues to be updated, including iOS and Android SDK changes such as hotspots and sales price support.
▸Full profile — market position, technology, go-to-market, geography, history
Market position
Positioned as a provider of customer-powered commerce content. Its acquirer, Emplifi, was named a Leader in the 2026 Gartner Magic Quadrant for Social Media Management and Listening and a Leader and Customer Favorite in The Forrester Wave: Social Suites, Q4 2024, and states it serves more than 20,000-22,000 brands worldwide.
Pixlee combined UGC, ratings and reviews, and influencer marketing in a single customer-powered commerce toolset with a closed loop between content serving and performance analytics tracking; within Emplifi these capabilities are combined with social media management and customer care in one platform.
Technology
Hosted UGC widget architecture optimized for asynchronous, non-blocking page loading, with aggressive CDN caching, image compression and optimization via Fastly, and multi-size image caching per device and browser. Optional priority loading synchronizes widget rendering with the rest of the page. Widgets are authenticated with a public API key and widget ID and support parameters for lightbox behavior, container targeting, event subscriptions, fixed width, eCommerce platform SKU detection, fallback albums and cookie-tracking opt-out. Pixlee also exposes Content and Analytics REST APIs, iOS and Android SDKs (with features such as hotspots and sale price), and eCommerce and email integrations. Emplifi's platform layers Fuel AI and autonomous agents for content creation, publishing, measurement, and automated case handling and reply drafting.
Go-to-market
Direct enterprise sales supported by demo requests, customer case studies, developer documentation and self-service integrations, plus analyst recognition; distribution also occurs through eCommerce platform integrations such as Shopify and BigCommerce.
Consumer brands and retailers, principally in retail and eCommerce, travel and hospitality, consumer packaged goods, restaurants, sports, media and entertainment, and marketing agencies. Named Pixlee TurnTo clients include GNC, Alo Yoga, Tumi, Carnival Cruise Lines, and Kimpton Hotels & Restaurants.
Geography
Pixlee TurnTo was headquartered in San Francisco and described as a US-based provider; the Emplifi platform serves brands worldwide, with the acquisition announced from New York.
History
Pixlee was founded as a visual marketing platform for brands using customer photos and videos, later operating as Pixlee TurnTo with UGC, ratings and reviews, and influencer marketing products. On November 1, 2022, Emplifi announced its acquisition of Pixlee TurnTo, roughly a year after Emplifi acquired live commerce provider Go Instore. Kyle Wong was Chairman and Co-Founder of Pixlee TurnTo at the time of the acquisition. The Pixlee capabilities were integrated into Emplifi's Autonomous CX platform, and pixlee.com now serves as an Emplifi property.
Compiled by commissioned research from 8 cited public sources — announcements, filings, and press listed under research sources below.
Key figures
latest reportedCompany-reported or press-reported figures, each dated to when it was claimed — not independently audited.
Timeline · 5
launches, deals, and filingsEmplifi was named a Leader in the Gartner Magic Quadrant for Social Media Management and Listening, published 6 July 2026.
Emplifi was named a Leader and a Customer Favorite in The Forrester Wave: Social Suites, Q4 2024, receiving the highest score possible in the customer service criterion.
Emplifi announced the acquisition of Pixlee TurnTo, a US-based provider of user-generated content, ratings and reviews, and influencer marketing solutions, incorporating its capabilities into Emplifi's autonomous CX platform across social marketing, live commerce and customer care workflows. Financial terms were not stated.
Dated company events from announcements, filings, and press; legal rows summarize public dockets and regulator releases.
In the news
▸Research sources · 8
primary sources listed
- Pixleepixlee.com · web
8 public sources were cited for this profile; the first-party ones are listed here.
Frequently asked questions
- What does Pixlee do?
- Pixlee TurnTo is a user-generated content, ratings and reviews, and influencer marketing platform, acquired by Emplifi in 2022.
- Who founded Pixlee?
- Pixlee was founded by Awad Sayeed.
- Who are Pixlee's investors?
- Pixlee's investors include Elizabeth Street Ventures, Grace Beauty Capital, GVA Capital, TheVentureCity, WorldQuant Ventures, ZMT Capital, Andreessen Horowitz, Rothenberg Ventures and 1 more.



