Fundraising Fox
Pilot
Techstars '15New York, US · Founded 2014 · 416 employees on LinkedIn · 8 known investors
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Pilot Fiber owns and operates a fiber optic network across the NYC metro area and New Jersey, providing direct, low-latency internet connectivity to enterprises, startups, and carriers without intermediaries. The company delivers custom-designed fiber networks for diverse use cases including trading, media, healthcare, and retail, with service deployment in days rather than months.
Also known as Pilot Fiber
Founders & leadership
Pilot was founded in 2014 by Joseph Fasone.
Investors · 8
How we know: Foundry's portfolio page · Not right? Tell us
How we know: Kima Ventures's portfolio page · Not right? Tell us
How we know: RRE Ventures's portfolio page · the VCSheet dataset · Not right? Tell us
How we know: the Techstars portfolio · open dataset · Top 3000 Accelerator Startups (no YC) 2026-08 · Not right? Tell us
How we know: Union Square Ventures (USV)'s portfolio page · the VCSheet dataset · Not right? Tell us
How we know: funding news · Not right? Tell us
How we know: funding news · Not right? Tell us
Company profile
researched Sep 2026Pilot (Pilot Fiber) is a New York-based fiber infrastructure operator that owns and operates more than 300 route miles of single-mode fiber across the New York City metro area and New Jersey. The network reaches over 1,000 on-net buildings and 47 data centers, including carrier hotels, colocation and enterprise hosting facilities, and cloud on-ramps for AWS, Azure and Google Cloud. The company states it serves more than 3,500 customers and has been operating in New York City for over ten years, having expanded from the five boroughs across the Hudson to connect New Jersey data centers and financial exchanges.
Its product set spans dedicated internet access (100 Mbps to 100 Gbps) with dual-path protection and direct peering, dark fiber builds for carriers, IP transit with bursting to 100 Gbps, managed point-to-point wavelengths from 10 to 400 Gbps, Ethernet transport from 1 to 100 Gbps, and CloudConnect private cloud connections from 100 Mbps to 10 Gbps. Named customers cited on the company site include OpenAI, Uniqlo, Lincoln Center, Madison Square Garden and the Waldorf Astoria. Pilot also runs a customer support operation with installation, router and firewall configuration guides (Calix, eero, Fortinet, Juniper, Meraki, Netgear, SonicWall, Ubiquiti), a 24/7 support line and a customer dashboard portal.
Business model
Pilot sells connectivity services directly over infrastructure it owns and operates end-to-end, positioning itself as an alternative to providers that resell or rely on third-party contractors. Services are offered across bandwidth tiers to enterprises, startups and carriers, with online ordering available in on-net buildings and custom quotes elsewhere.
Traction
Company-reported figures include 300+ route miles of fiber, 1,000+ connected buildings, 47 connected data centers, 3,500+ customers and more than ten years operating in New York City.
Latest developments
Pilot announced the completion of its acquisition of Extenet Systems' enterprise fiber business, which it says expanded its network to more buildings across Manhattan and New Jersey.
▸Full profile — market position, technology, go-to-market, geography
Market position
Pilot positions itself as a facilities-based, vertically integrated regional fiber provider in the NYC metro market, competing on delivery speed and direct ownership of infrastructure rather than reselling capacity from other carriers.
Pilot owns 100% of its network and keeps construction in-house, with its own splicing and build crews operating 22 hours a day, five days a week, which it credits for typical installations in about five days and new dark fiber builds delivered in days rather than months.
Technology
The network is a modern single-mode fiber plant built within the last decade, with multiple diverse pathways across NYC, a redundant ring core topology, expandable conduit, multi-data center PON protection and automatic failover designed to avoid single points of failure. Operations include Advanced Link Monitoring (ALM), proactive issue detection, automated alerting and a 24/7 NOC. The company advertises sub-millisecond latency and dedicated bandwidth up to 100 Gbps.
Go-to-market
Direct sales supported by a building-level network availability lookup that lets prospects in on-net buildings order service online, plus a sales contact path for custom builds and quotes. Marketing is organized by industry vertical and by service tier.
Enterprises, startups and carriers in the NYC metro area and New Jersey, across finance and trading, media and entertainment, technology, professional services, hospitality, retail, healthcare and real estate.
Geography
New York City's five boroughs and the wider NYC metro area, extended into New Jersey, including major metro data centers and financial exchange sites; reference points cited include 60 Hudson Street, Secaucus and Midtown Manhattan.
Compiled by commissioned research from 8 cited public sources — announcements, filings, and press listed under research sources below.
Key figures
latest reportedCompany-reported or press-reported figures, each dated to when it was claimed — not independently audited.
Related companies · 6
Companies working in the same space as Pilot.
Timeline · 1
launches, deals, and filingsPilot announced completion of its acquisition of Extenet Systems' enterprise fiber business, expanding its network across Manhattan and New Jersey.
Dated company events from announcements, filings, and press; legal rows summarize public dockets and regulator releases.
▸Research sources · 8
primary sources listed
- Pilotpilotfiber.com · web
8 public sources were cited for this profile; the first-party ones are listed here.
Frequently asked questions
- What does Pilot do?
- Pilot Fiber owns and operates 300+ miles of fiber across the NYC metro area, selling enterprise connectivity and dark fiber.
- Who founded Pilot?
- Pilot was founded by Joseph Fasone in 2014.
- Who are Pilot's investors?
- Pilot's investors include BoxGroup, Foundry, Kima Ventures, RRE Ventures, Techstars, Union Square Ventures (USV), Founders Circle Capital, Index Ventures.
- Where is Pilot headquartered?
- Pilot is headquartered in New York, US.