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PCMI provides AI-powered software that automates the administration of F&I products, warranties, and service contracts for TPAs, OEMs, and automotive dealers worldwide. The company serves over 125 customers across finance, insurance, and automotive sectors.
Also known as PCMI Corp · PCMI, LLC
Founders & leadership
Investors · 3
How we know: Equality Asset Management's portfolio page · the company's own site · funding news · press coverage · research · pcmicorp.com · Not right? Tell us
How we know: the company's own site · funding news · press coverage · research · thomabravo.com · Not right? Tell us
How we know: First Analysis's portfolio page · funding news · press coverage · Not right? Tell us
Company profile
researched Aug 2026PCMI (PCMI, LLC) develops cloud-based administration software for finance and insurance (F&I) products in the automotive and consumer end markets. Its solutions automate the administrative lifecycle of F&I products, extended warranties and service contracts, covering end-to-end policy administration, claims management and refund payment processes. The company's flagship platform is PCRS, offered in PCRS F&I and PCRS Consumer configurations, alongside TruComply, a lender compliance product launched in 2024, and a catalog of integrations with third-party partners.
The company was established in 2012 by founder Mark Nagelvoort with a focus on modernizing policy and claims administration, secured initial customer adoption including a major OEM in 2013, and subsequently expanded its customer base and global operations. PCMI describes itself as serving third-party administrators, OEMs, dealers and lenders, with more than 125 customers across 14 countries and 300+ team members. Its headquarters is at 1030 W. Higgins Rd., Suite 305, Park Ridge, Illinois.
Equality Asset Management made an investment in the company in 2021, and in March 2025 Thoma Bravo announced a strategic growth investment, with management, employees and Equality Asset Management retaining minority positions. In November 2025, PCMI acquired the enterprise solutions business unit of StoneEagle, adding contract and claims management administration systems.
Founding story
The company was founded in 2012 by Mark Nagelvoort, who describes starting from a blank slate with the aim of redefining the administration system of the future, focused on modernizing policy and claims administration.
Business model
PCMI licenses software-as-a-service administration platforms to businesses that administer F&I products, extended warranties and service contracts, including third-party administrators, OEMs, dealers and lenders. Its products are cloud-based and integrate with third-party systems, with more than 100 integrations cited by the company.
Traction
The company reports 171 million contracts processed, 51 million claims processed, 440,000 users, 125+ customers, 300+ team members and 100+ integrations; at the time of the March 2025 Thoma Bravo announcement, the PCRS platform had processed over 89 million contracts and 39 million claims with 140+ integrations and the company had 200+ employees.
Latest developments
In March 2025 Thoma Bravo announced a strategic growth investment in PCMI, with existing shareholders including management, employees and Equality Asset Management retaining minority stakes; William Blair advised PCMI and EAM, with TD Cowen advising Thoma Bravo. In November 2025 PCMI acquired the enterprise solutions business unit of StoneEagle, including administration software systems for contract and claims management, while StoneEagle's retail business unit continues to operate independently. Effective January 1, founder Mark Nagelvoort moves to executive chairman and President Clyde Owen becomes CEO.
▸Full profile — market position, technology, go-to-market, geography, history
Market position
PCMI positions itself as a global leader in administration software for F&I products, warranties and service contracts, serving 125+ third-party administrators, OEMs and dealers. Thoma Bravo describes it as a leading provider of F&I administration software in the automotive and consumer end markets. The company has received industry recognitions including Microsoft Partner Gold Certification (2016-), awards for administration software for F&I products (2019-2021) and a 2025 transformative technology innovation award.
Technology
Cloud-based administration platform (PCRS) with AI-powered capabilities for automating the administrative lifecycle of F&I products, policy and claims administration, and refund payment processing, plus 100+ integrations with external systems.
Go-to-market
PCMI sells directly to enterprise customers through a sales organization and demo requests, supported by an integration partner network and industry marketing including webinars, whitepapers and conference participation.
Third-party administrators, OEMs, automotive dealers and lenders that administer F&I products, extended warranties, service contracts and refund payments.
Geography
Headquartered in Park Ridge, Illinois, with staff across North America, Europe and Asia. The company states it serves customers in 14 countries.
History
PCMI was established in 2012 by founder Mark Nagelvoort to modernize policy and claims administration. Initial customer adoption, including a major OEM, followed in 2013, after which the company expanded its customers, expertise and global operations. In 2021 it received an investment from Equality Asset Management. In 2024 it entered lender compliance with the launch of TruComply. In March 2025 Thoma Bravo announced a strategic growth investment, and in November 2025 PCMI acquired StoneEagle's enterprise solutions business unit, with leadership transitions effective January 1 elevating Mark Nagelvoort to executive chairman and President Clyde Owen to CEO.
Compiled by commissioned research from 4 cited public sources — announcements, filings, and press listed under research sources below.
Key figures
latest reportedCompany-reported or press-reported figures, each dated to when it was claimed — not independently audited.
Timeline · 5
launches, deals, and filingsPCMI acquired the enterprise solutions business unit of StoneEagle, including administration software systems supporting contract and claims management. StoneEagle's retail business unit, covering reporting, analytics, menu and service drive products, continues to operate independently.
Effective January 1, founder and CEO Mark Nagelvoort will become executive chairman focusing on long-term strategy, M&A and industry relationships, while President Clyde Owen will assume the CEO role with responsibility for day-to-day operations and market execution.
Thoma Bravo announced a strategic growth investment in PCMI; existing shareholders including PCMI management, employees and Equality Asset Management retained minority positions. William Blair was financial advisor and Goodwin Procter legal counsel to PCMI and EAM; TD Cowen was financial advisor and Kirkland & Ellis legal counsel to Thoma Bravo.
PCMI expanded into lender compliance with the launch of its TruComply product.
Equality Asset Management, a growth-focused private equity firm, invested in PCMI to support growth and operational maturity.
Dated company events from announcements, filings, and press; legal rows summarize public dockets and regulator releases.
In the news
▸Research sources · 4
primary sources listed
- Company | PCMIpcmicorp.com · web
4 public sources were cited for this profile; the first-party ones are listed here.
Frequently asked questions
- What does PCMI do?
- PCMI is a provider of cloud-based administration software for F&I products, warranties and service contracts.
- Who founded PCMI?
- PCMI was founded by Mark Nagelvoort.
- Who are PCMI's investors?
- PCMI's investors include Equality Asset Management, Thoma Bravo, First Analysis.