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Omnee
Techstars '23Saskatoon, CA · Founded 2020 · 15 employees on LinkedIn · 2 known investors
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Omnee provides an AI-powered home assistant platform for residential builders that handles buyer support, warranty triage, and customer service inquiries 24/7 in over 80 languages. The platform integrates with builder systems and can reduce warranty department workload by over 60%.
Also known as Omnee AI · Omnee Technologies Corp.
Founders & leadership
Omnee was founded in 2020 by Dave Johnston.
Investors · 2
How we know: the Techstars portfolio · open dataset · Top 3000 Accelerator Startups (no YC) 2026-08 · Not right? Tell us
Company profile
researched Sep 2026Omnee, operating as Omnee Technologies Corp., builds an AI-driven customer care platform for residential homebuilders. The company collects data on each home a builder constructs and pairs it with a personalized AI assistant for the buyer, which answers questions about the home and its warranty and handles warranty triage on a 24/7 basis. Omnee positions the assistant as the first point of contact for buyers, responding to emails and direct messages, and routing submitted warranty requests through to dispatch for a builder's vendors.
Deployment follows three stages: the assistant is first trained on the builder's own warranty policies, guidelines and internal best practices so its responses reflect the builder's brand; Omnee then either supplies out-of-the-box ticket management and reporting tools for builders using spreadsheets or manual methods, or integrates with the builder's existing system; finally the assistant serves buyers directly, using a digital clone of the home for context.
Alongside the builder-facing product, Omnee publishes a consumer mobile app on iOS and Android that presents an interactive visual owner's guide based on a 3D digital twin of the home, an AI home assistant for troubleshooting household problems and hiring local service providers, and guidance on home maintenance. The app is listed in the Lifestyle / House & Home categories and supports in-app purchases.
Founding story
David (Dave) Johnston founded Omnee and serves as its CEO, entering technology after years working in the construction business.
Business model
Omnee sells to homebuilders on a one-time fee per home, which the company says buys lifetime personalized support for that home's buyer. Three published tiers are offered: Warranty Triage from $119 per home (customized AI warranty agent, ticket management and reporting app, basic system integrations); AI Customer Care from $299 per home (adds digital twin and home data plus a personalized home assistant); and Enterprise Partner from $219 per home for multi-city, high-volume builders, which adds custom integrations. The company's consumer mobile app is free to download and includes in-app purchases.
One-time per-home license fees paid by builders across three packaged tiers, with in-app purchases available in the consumer homeowner app.
Traction
The company says the platform increases warranty department capacity by more than 60% and frees over six hours of support work per home built. A builder testimonial from Conrad Ehr, president of Ehrenburg Homes, describes a second year of use, reduced customer care workload, improved buyer reviews and a two-year renewal; another builder quote cites warranty calls cut in half within three months. Jason Bergman, customer care manager at Crystal Creek Homes, describes end-to-end flow from homeowner submission through AI to vendor dispatch. The Android app lists over 1,000 downloads and the iOS app has 29 ratings averaging 5.0.
Latest developments
Mobile app releases through 2025 and 2026 added multi-language support for the AI assistant (October 2025) and home documents (November 2025), with subsequent maintenance updates through version 6.5.10 in September 2026.
▸Full profile — market position, technology, go-to-market, geography, history
Market position
Omnee competes with warranty management platforms and builder customer portals, and states it consolidates start-to-finish warranty capability without requiring additional software. A customer quoted on the company site said it evaluated multiple warranty platforms before selecting Omnee.
Omnee combines per-home data capture and a digital twin with an AI assistant trained on a builder's own warranty rules, so that buyer questions and warranty request intake, triage and vendor dispatch are handled within one product rather than through a separate customer portal and warranty system.
Technology
The platform digitizes each home to create a digital twin, which gives an AI assistant home-specific context when answering buyer questions. Assistants are customized on each builder's warranty policies and internal guidelines. Buyer-facing support is offered in more than 80 languages and multi-language support for the AI assistant was added to the mobile app in an October 2025 release. The consumer app presents the home through an interactive 3D digital twin and includes home document storage.
Go-to-market
Direct sales to builders through a "Book a Demo" process on the company site, framed as an interview for a customer care hire, in which Omnee demonstrates the product and assesses fit based on the builder's annual home volume. Customer testimonials from builder executives are used as references, and a consumer app distributed via the App Store and Google Play provides the homeowner-facing channel.
Residential homebuilders and their customer care and warranty departments, segmented by annual volume (under 100 homes, 100-300, 300-1,000 and over 1,000 homes per year), plus the new-home buyers and homeowners who use the companion app.
Geography
Headquartered at 227-116 Research Dr, Saskatoon, Saskatchewan, Canada. The consumer app is distributed through the Canadian App Store and Google Play, and the builder product targets multi-city high-volume builders through its enterprise tier.
History
Omnee was described in 2022 as a platform property owners could use to organize home repairs and renovations; its current positioning centres on AI customer care and warranty triage sold to homebuilders. Founder David Johnston participated in Startup TNT activities in Saskatoon after the organization arrived in the city in June 2021, moving beyond friends-and-family fundraising, and later invested personally as an angel through the program. The consumer mobile app has shipped continuous releases, reaching version 6.5.10 by September 2026.
Compiled by commissioned research from 5 cited public sources — announcements, filings, and press listed under research sources below.
Key figures
latest reportedCompany-reported or press-reported figures, each dated to when it was claimed — not independently audited.
Timeline · 2
launches, deals, and filingsVersion 6.3.0 of the Omnee iOS app added home documents.
Version 6.2.2 of the Omnee iOS app introduced multi-language support for the AI assistant.
Dated company events from announcements, filings, and press; legal rows summarize public dockets and regulator releases.
▸Research sources · 5
primary sources listed
- Omneeomnee.ca · web
5 public sources were cited for this profile; the first-party ones are listed here.
Frequently asked questions
- What does Omnee do?
- Omnee offers homebuilders an AI customer care and warranty triage assistant paired with a digital twin of each home.
- Who founded Omnee?
- Omnee was founded by Dave Johnston in 2020.
- Who are Omnee's investors?
- Omnee's investors include Startup TNT, Techstars.
- Where is Omnee headquartered?
- Omnee is headquartered in Saskatoon, CA.