noco株式会社
Tokyo, JP · 2 known investors
Noco develops self-service support and knowledge management software, including the HelpDog platform and HelpDog Manual AI tool for creating documentation, serving enterprise customers across various industries.
Also known as noco Inc. · noco株式会社
Founders & leadership
Investors · 2
Company profile
researched Aug 2026noco株式会社 is a Tokyo-based software company that develops products for customer support and internal knowledge management. Its stated corporate direction is to use technology, AI and data to build empathy and trust, expressed in the tagline "Creating a Future Where Technology Builds Empathy and Trust" [0].
The company describes three product lines: a self-service support system aimed at resolving customers' questions, positioned to improve customer-support efficiency and customer experience; a web form builder that lets users create and publish web forms through an intuitive interface without programming knowledge; and an AI-equipped manual-creation tool for standardizing work procedures and know-how and sharing them across a team to improve operational efficiency and productivity [0]. Marketing and explanatory videos on its site cover the self-service support system "ヘルプドッグ" (HelpDog), including a manga-format explainer on reducing inbound inquiries, the AI manual tool "トースターチーム" (Toaster Team), and a piece on digitalizing on-site training from work procedure manuals for the manufacturing industry [0].
Business model
The company offers software products — a self-service support system, a no-code web form builder, and an AI manual-creation tool — to organizations seeking to reduce customer-support inquiries and standardize internal procedures [0].
Latest developments
In June 2024 the company formulated an AI policy, in November 2024 it joined the VC startup health insurance association, and in December 2024 it published a new mission and vision. In February 2026 it published a warning about spoofed emails impersonating the company and its representative [0].
▸Full profile — technology, go-to-market
Technology
Products incorporate AI, including an AI-based manual-creation tool, and a no-code interface that allows web forms to be built and published without programming knowledge [0].
Go-to-market
Organizations with customer-support operations and teams needing standardized work procedures and manuals; site content includes material aimed specifically at the manufacturing industry for digitalizing on-site training [0].
Compiled by commissioned research from 1 cited public sources — announcements, filings, and press listed under research sources below.
Timeline · 4
launches, deals, and filingsThe company issued a warning about nuisance/spoofing emails using its corporate name and the name of its representative.
The company announced it had joined the VC startup health insurance union (VCスタートアップ健康保険組合).
Dated company events from announcements, filings, and press; legal rows summarize public dockets and regulator releases.
▸Research sources · 1
primary sources listed
- noco株式会社nocoinc.co.jp · web
1 public sources were cited for this profile; the first-party ones are listed here.
Frequently asked questions
- What does noco株式会社 do?
- Japanese software company building self-service customer support, web form and AI manual-creation tools.
- Who founded noco株式会社?
- noco株式会社 was founded by 堀辺 憲.
- Who are noco株式会社's investors?
- noco株式会社's investors include Coral Capital, CARTA VENTURES, Inc..
- Where is noco株式会社 headquartered?
- noco株式会社 is headquartered in Tokyo, JP.