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Natterbox

Founded 2010 · 122 employees on LinkedIn · 2 known investors

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Natterbox provides an AI-powered contact center platform built natively for Salesforce, using agentic AI voice and digital agents to route, handle, and resolve customer conversations across voice, SMS, and WhatsApp. It serves contact center and customer service teams, offering AI assistants, post-call automation, and telecom infrastructure to deliver round-the-clock support.

AI & Machine LearningEnterprise SoftwareSaaS

Founders & leadership

Natterbox was founded in 2010 by Neil Hammerton and Neil Burgess.

NHNeil Hammerton
Neil HammertonCo-founder · Chief Executive OfficerNeil Hammerton is CEO and co-founder of Natterbox, an AI-powered contact center platform that provides voice, SMS, and WhatsApp capabilities for customer service teams. He has spent the past 16 years focused on voice communications technology.
NBNeil Burgess
Neil BurgessCTO, Co-FounderHe co-founded the business in 2009, alongside Red Matter Ltd, after serving as senior director of SaaS development at Webroot Software and CTO at Email Systems Ltd. Earlier in his career he was VP of technology at Clearswift and technical director at NET-TEL Computer Systems.

Investors · 2

octopus investmentsreportedLondon

How we know: funding news · natterbox.com · Not right? Tell us

Funding

SEC filings, press & company announcements

Source: company announcements and press reports — follow each round's link for the claim.

In the news

Natterbox secures series A funding | Natterboxnatterbox.com · Apr 2018

Frequently asked questions

What does Natterbox do?
Natterbox provides an AI-powered contact center platform built natively for Salesforce, using agentic AI voice and digital agents to route, handle, and resolve customer conversations across voice, SMS, and WhatsApp. It serves contact center and customer service teams, offering AI assistants, post-call automation, and telecom infrastructure to deliver round-the-clock support.
Who founded Natterbox?
Natterbox was founded by Neil Hammerton, Neil Burgess in 2010.
Who are Natterbox's investors?
Natterbox's investors include Octopus Ventures, octopus investments.