Natterbox
Founded 2010 · 122 employees on LinkedIn · 1 known investors
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Natterbox provides an AI-powered contact center platform built natively for Salesforce, using agentic AI voice and digital agents to route, handle, and resolve customer conversations across voice, SMS, and WhatsApp. It serves contact center and customer service teams, offering AI assistants, post-call automation, and telecom infrastructure to deliver round-the-clock support.
Founders & leadership
Natterbox was founded in 2010 by Neil Hammerton.
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Neil HammertoninFounder · Chief Executive OfficerNeil Hammerton is CEO and co-founder of Natterbox, an AI-powered contact center platform that provides voice, SMS, and WhatsApp capabilities for customer service teams. He has spent the past 16 years focused on voice communications technology.
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Neil BurgessinCTO & FounderHe co-founded the business in 2009, alongside Red Matter Ltd, after serving as senior director of SaaS development at Webroot Software and CTO at Email Systems Ltd. Earlier in his career he was VP of technology at Clearswift and technical director at NET-TEL Computer Systems.
Investors · 1
Frequently asked questions
- What does Natterbox do?
- Natterbox provides an AI-powered contact center platform built natively for Salesforce, using agentic AI voice and digital agents to route, handle, and resolve customer conversations across voice, SMS, and WhatsApp. It serves contact center and customer service teams, offering AI assistants, post-call automation, and telecom infrastructure to deliver round-the-clock support.
- Who founded Natterbox?
- Natterbox was founded by Neil Hammerton in 2010.
- Who are Natterbox's investors?
- Natterbox's investors include Octopus Ventures.