Narrow AI

Narrow (getnarrow.ai) develops an AI "Sales Agent" positioned as a replacement for a junior B2B sales hire rather than as an AI SDR tool. The agent handles both sides of the sales motion: on inbound it answers product and service questions, addresses technical objections, qualifies leads and responds around the clock; on outbound it identifies prospects, writes personalized outreach, runs multi-touch follow-up sequences, re-engages dormant leads and books meetings. Conversations that require human judgment are escalated to the customer rather than answered by the agent.

Setup is described as roughly 10 minutes: customers upload product or service documentation, pricing and competitive intelligence, after which the agent can answer questions about pricing, integrations and technical specifications. Responses are checked against the customer's supplied product information before sending, and the system is tuned to match the customer's writing patterns and avoid phrasing that reads as AI-generated. Narrow also manages email deliverability infrastructure, including dedicated sending domains, in response to tightening bulk-outbound filtering at Gmail and Outlook.

The company frames the problem it addresses as a "sales execution gap": junior reps cost $60,000–$100,000 per year, take about 12 months to ramp, miss follow-ups and cannot answer technical questions, while generic AI SDR tools only send outbound email.

Founding story

The three founders say they built the product after repeatedly seeing companies hire junior reps, wait about a year for them to ramp, and lose deals in the interim, while available AI tools only automated outbound email. The name comes from a pattern they observed in discovery calls: sales leaders whose pipelines stalled responded by going broader with more tools, channels and volume, which added noise rather than conversations. "Narrow" reflects the opposite approach — narrowing the silence between cold prospects and active conversations, the gap between conversations started and won, and the path from first reply to closed revenue.

Business model

Subscription software sold directly to businesses. The advertised package bundles 5 AI sales agents, 5 dedicated sending inboxes and 5,000 personalized emails per month, starting at $3,000 per month, and is positioned as selling execution capacity rather than leads or booked meetings.

Recurring monthly fee starting at $3,000/month for a defined allotment of agents, sending inboxes and monthly email volume; customers can add agents to scale capacity.

Traction

The company publicly advertises pricing starting at $3,000/month with a package of five agents, five inboxes and 5,000 emails per month. Third-party business-data listings place headcount at 1-10 employees.