Fundraising FoxMonzuun
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Monzuun is an AI conversation analytics and coaching platform that analyzes 100% of sales and customer service calls, evaluating tone of voice, wording and dialogue management to generate coaching plans for supervisors, sellers and agents. It serves telemarketing and customer service teams for quality monitoring, compliance and skill development.
Founders & leadership
RP
Risto PyykkönenChief Executive OfficerRisto Pyykkönen is a founding partner and CEO of Monzuun, an AI platform for automatic speech recognition and quality monitoring of phone calls. His background spans analytics and AI services, speech recognition development, IT business, management consulting, and roughly a decade in the grocery sector plus years of partnerships with Finnish retail and electrical retail chains, with expertise in B2B and solution sales, customer service development, change management, and strategy.
Investors · 1
Gorilla Capitallisted by Gorilla CapitalHelsinki
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Funding
SEC filings, press & company announcements- Undisclosed amountseed roundSep 2025Source ↗
Source: company announcements and press reports — follow each round's link for the claim.
In the news
Frequently asked questions
- What does Monzuun do?
- Monzuun is an AI conversation analytics and coaching platform that analyzes 100% of sales and customer service calls, evaluating tone of voice, wording and dialogue management to generate coaching plans for supervisors, sellers and agents. It serves telemarketing and customer service teams for quality monitoring, compliance and skill development.
- Who founded Monzuun?
- Monzuun was founded by Risto Pyykkönen.
- Who are Monzuun's investors?
- Monzuun's investors include Gorilla Capital.