Mindoula

Mindoula Health, Inc. is a population health management and whole person care company headquartered in Silver Spring, Maryland. It identifies, engages, and serves populations with complex behavioral health, medical, and social challenges across the continuum of care, combining a multi-platform technology suite with teams of virtual and in-person "care extenders" who provide 24/7 support to individuals and families. The company describes its approach as using technology to "scale the human connection."

Its service model centers on case management and peer support delivered by certified case managers and peer support specialists — including Certified Case Managers (CCM), Licensed Professional Counselors (LPC), Certified Rehabilitation Counselors (CRC), and Certified Peer Support Specialists (CPSS) — working in teams under psychiatric clinical supervision. Program elements include around-the-clock virtual and in-person case management, app-based psychoeducation and skills training, provider referrals and coordination, benefits assistance (Medicaid, Medicare, SSI, SSDI, food stamps, housing vouchers), housing and vocational support, medication adherence, and crisis intervention. Specialty population health programs cover suicide prevention, serious mental illness (SMI), substance use disorder (SUD), and interpersonal violence reduction, alongside a StrongWell Advantage offering for high-risk Medicare seniors.

Mindoula sells solutions to payers, providers, and consumers, positioning its programs as a way for health plans, health systems, hospitals, and provider groups to extend their reach and accelerate the transition to value-based care by integrating behavioral health, physical health, and social determinants of health.