Mindframe

Mindframe develops a care navigation platform for cancer programs that consolidates clinical guidelines, institutional knowledge and real-time patient data into a single system. The company frames the problem as a visibility gap in oncology navigation: existing platforms concentrate on ensuring clinical next steps are correct and timely, while logistical and psychological barriers go unmanaged and turn into missed appointments, delayed treatment and costly acute-care interventions.

The product has two sides. For nurse navigators and care teams, it provides a real-time workbench across a caseload synchronized with the electronic health record, a prioritized task list indicating which patients need attention and why, a consolidated view of each patient's journey, and proactive contextual flags, with the stated aim of scaling a cancer program without adding headcount. For patients, it offers personalized preparation guides, conversational distress screening, 24/7 AI-based support covering care, logistics and distress questions, immediate interventions when distress is detected, and direct routing to services. Coordination steps are tracked as reimbursable and reportable progress, with outcomes intended for reporting to payers, boards and accreditation bodies.

Earlier company materials describe a web application used by individual patients or clients who register an account linked to a named therapist and complete homework between sessions, indicating a prior behavioral health orientation alongside the current oncology positioning.

Founding story

Mindframe was co-founded by Pinar Gorgulu (CEO) and Faye Cheung, PhD (CTO). Gorgulu, an alum of Harvard and Imperial College London, began her career at Microsoft, held leadership roles at early-stage startups and scaleups, and most recently led AI initiatives at JP Morgan; she cites personal experience with therapy as motivation for equipping practitioners with better tools. Cheung holds a PhD in Particle Physics from the University of Oxford, worked on matter-antimatter research at the Large Hadron Collider and led global machine learning programs at JPMorgan Chase, and cites a personal connection to mental health as the impetus for building supportive technology.

Business model

Mindframe sells software to cancer programs and provider organizations, positioning the platform as generating new reimbursable revenue from day one by capturing existing care-coordination work through PIN (Principal Illness Navigation) billing.

The company's site emphasizes reimbursable billing for navigation work as a source of revenue for customer practices; its own pricing terms are not described.

Traction

Publicly available company materials do not quantify customer or usage figures.

Latest developments

Mindframe's public positioning centers on oncology navigation, marketing a navigator workbench and patient-facing AI support to cancer programs, supported by a bench of clinical, physician-executive, commercial and legal advisors.