Mark43
New York, US · Founded 2012 · Delaware corporation · 376 employees on LinkedIn · 16 known investors
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Mark43 creates software for public safety and law enforcement agencies. The company serves government organizations and aims to deliver social impact through technology solutions.
Also known as Mark43, Inc.
Founders & leadership
Mark43 was founded in 2012 by Scott Crouch, Matt Polega, and Florian Mayr.
Board
Investors · 16
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Also in the syndicate · 5
Reported raises · per SEC filings
Form D private placements$116.1M disclosed across 4 of 8 rounds · 2012–2024
▶$40MraisedMay 2024 · 11 investors · Other TechnologyRule 506(b)
- Kathleen O'TooleDirector
- Larry BohnDirector
- Scott CrouchExecutive Officer, Director
- Matthew PolegaExecutive Officer
- Robert HughesExecutive Officer, Director
- Alex FinkelsteinDirector
- Benjamin SteinDirector
- JD ShermanDirector
- Offering amount
- $55M
- Amount sold
- $40M
- First sale
- Mar 2024
- Incorporated
- Corporation, Delaware
- Federal exemptions
- 06b
▶$38MraisedJun 2018 · 21 investors · Other TechnologyRule 506(b)
- Edward DavisDirector
- Scott Edward CrouchExecutive Officer, Director
- Larry BohnDirector
- Matthew PolegaExecutive Officer, Director
- Alex FinkelsteinDirector
- Offering amount
- $38M
- Amount sold
- $38M
- First sale
- Nov 2017
- Incorporated
- Corporation, Delaware
- Federal exemptions
- 06b
▶$27MraisedJul 2016 · 19 investors · Other TechnologyRule 506(b)
- Larry BohnDirector
- Scott Edward CrouchExecutive Officer, Director
- Edward DavisDirector
- Matthew PolegaExecutive Officer, Director
- Alex FinkelsteinDirector
- Offering amount
- $27M
- Amount sold
- $27M
- First sale
- Feb 2016
- Incorporated
- Corporation, Delaware, 2012
- Federal exemptions
- 06b
▶$11.1MraisedDec 2015 · 15 investors · Other TechnologyRule 506(b)
- Scott Edward CrouchExecutive Officer, Director
- Edward DavisDirector
- Larry BohnDirector
- Alex FinkelsteinDirector
- Matthew PolegaExecutive Officer, Director
- Offering amount
- $11.4M
- Amount sold
- $11.1M
- First sale
- Jan 2015
- Incorporated
- Corporation, Delaware, 2012
- Federal exemptions
- 06b
Source: SEC EDGAR Form D. Amounts as filed; amended filings shown once at their latest values.
Company profile
researched Aug 2026Mark43 is a public safety software company headquartered in New York City that provides a cloud-native platform covering the workflow from emergency call intake to case resolution. Its product set includes Mark43 CAD (computer-aided dispatch) and an Alternate CAD, Mark43 RMS (records management, report writing, case management), Mark43 Booking, Mark43 OnScene mobile software for first responders, Mark43 eCitations, Mark43 Insights and a Data Lake for analytics and public reporting, plus specialized modules such as Crime Gun Interfaces and Use of Force Reporting. More recent additions are AI-based tools branded ReportAI and BriefAI, positioned to reduce administrative and report-writing time (sources 0, 3).
The platform is delivered as subscription software hosted on AWS GovCloud, with an open API and stated support for more than 150 integrations with other public safety technologies and data sources. Mark43 cites CJIS, FedRAMP High and GovRAMP compliance, and describes product enhancements shipped roughly every six weeks with no agency-side upgrade work; it advertises 24/7/365 customer support (sources 3, 5).
Solution segments listed by the company are law enforcement, dispatch, federal, campus, port and transportation, and the United Kingdom. Named users include the California Highway Patrol, Boston Police, Seattle Police, Albuquerque Police, San Antonio Police, Richmond Police, Louisville Police, Fresno County Sheriff, Alameda County Sheriff, DC Metropolitan Police, Cumbria Constabulary, the U.S. Secret Service, the Defense Intelligence Agency, the U.S. Capitol Police and the U.S. Department of the Interior (sources 0, 3, 5).
Founding story
In spring 2012, Harvard students Scott Crouch, Florian Mayr and Matt Polega were assigned in a business strategy class to help the Massachusetts State Police measure the impact of a new community-focused policing model being deployed in Springfield, MA. While attempting to gather crime data for the analysis, the team found the existing police software inadequate and, with their professor's encouragement, began building their own application, which became Mark43. Before graduation they won Harvard's President's Challenge entrepreneurship competition and raised about $2.2 million from Spark Capital, General Catalyst, Lowercase Capital and angel investors. They then spent about five months embedded with the Torrance, CA Police Department's gang unit iterating on the product (source 7).
Business model
Subscription (SaaS) software sold to government public safety agencies. GovTech reported in 2021 that law enforcement clients typically pay Mark43 subscription fees out of operational budgets rather than grants, and that the company offers discounts on records management software to some smaller departments (source 6).
Recurring subscription fees for cloud-hosted platform modules (CAD, RMS, mobile, analytics), sold per agency (source 6).
Traction
More than 300 public safety agencies worldwide per the current website; more than 250 agencies cited in March 2024; approximately 120 U.S. clients in July 2021, up from about 60 two years earlier. Recent named wins include the Port Authority of New York and New Jersey police force (2024) and the Port of San Diego Harbor Police Department (April 2025) (sources 0, 5, 6).
Latest developments
April 2025: the Port of San Diego Harbor Police Department selected Mark43 for CAD and analytics modernization. 2026 newsroom items include a shortlisting for UK IT Industry Awards Vendor of the Year (July 2026), a deployment with the Putnam County SPCA (July 2026), and an announcement covering multiple Florida agencies adopting the platform (August 2026). The company is marketing AI products ReportAI and BriefAI and running registration for its ELEVATE 2027 user conference (sources 0, 5).
▸Full profile — market position, technology, go-to-market, geography, history, risks & controversies
Market position
Positions itself as a cloud-native alternative to legacy on-premise CAD/RMS systems; GovTech described it in 2021 as an emerging global player in a law enforcement technology market that also includes IBM and other large vendors. The company states it serves over 300 agencies as of the current site, up from more than 250 at the time of the March 2024 funding announcement and roughly 120 U.S. clients in 2021 (sources 0, 3, 5, 6).
Company-stated differentiators are a single unified platform spanning dispatch, field response, records and analytics; cloud-native delivery on AWS GovCloud with continuous updates and no on-premise maintenance; what it describes as the only open API in public safety with 150+ integrations; mobile-first access on any internet-connected device; and compliance certifications including CJIS, FedRAMP High and GovRAMP (sources 3, 5).
Technology
Cloud-native, mobile-first architecture built on AWS GovCloud, accessible from desktop, tablet and phone browsers. Includes an open API with 150+ integrations, a Modern Data Platform and Data Lake unifying CAD, records, evidence and booking data, and AI features for report drafting and briefing. Security and compliance posture includes CJIS, FedRAMP High, GovRAMP, and previously StateRAMP certification (sources 3, 5).
Go-to-market
Direct enterprise sales to government agencies, supported by demo requests on the website, published buyer guides and customer case studies, an annual customer conference (ELEVATE), a partner ecosystem including AWS, and a newsroom publicizing agency selections. The company also runs regional teams, including a UK organization led from Manchester (sources 0, 2, 3, 5).
Public safety and law enforcement organizations of all sizes: municipal and county police and sheriff departments, state agencies, federal agencies, campus police, port and transportation police forces, and UK police forces (sources 0, 3).
Geography
Hybrid-remote global company headquartered at 8 W 40th Street, New York, NY, with additional offices at 66 Long Wharf, Boston, MA and 24 Mount Street, Manchester, UK. Customers span the United States and the United Kingdom; the company opened a UK office following its 2021 round and cited expansion to Canada and use of its technology by the New South Wales Police Force in Australia (sources 2, 6).
History
Founded out of a 2012 Harvard class project, the company raised early venture funding and validated its product with the Torrance Police Department. By July 2021 it had raised a $101 million Series E, bringing total capital raised to $257 million, and used the proceeds to build more cloud products and expand internationally, including a UK office. In March 2024 it announced a $55 million round led by General Catalyst, weeks after the Port Authority of New York and New Jersey selected its technology. Leadership has since shifted from co-founder Scott Crouch, who was CEO in 2021 and is now Chairman, to CEO Bob Hughes (sources 4, 5, 6, 7).
Risks & controversies
GovTech's 2021 coverage noted the "defund the police" movement and expected municipal budget cuts as a potential headwind for law enforcement technology spending, citing a Police Executive Research Forum survey in which about half of 258 departments surveyed anticipated budget cuts; the same article reported that police technology spending had nonetheless continued to grow (source 6).
Compiled by commissioned research from 8 cited public sources — announcements, filings, and press listed under research sources below.
Key figures
latest reportedCompany-reported or press-reported figures, each dated to when it was claimed — not independently audited.
Founder mafia
4 people who came through Mark43 went on to found or lead other companies.
Competitors · 1
by search overlapCompanies competing with Mark43 for the same Google search keywords, organic and paid, via search-intersection analysis.
Timeline · 10
launches, deals, and filingsAnnouncement covering public safety agencies across Florida modernizing operations with Mark43.
Newsroom item stating Mark43 brought its technology to the Putnam County SPCA for animal protection operations.
The Harbor Police Department chose Mark43 to modernize computer-aided dispatch and analytics for port security and response.
Round led by General Catalyst, with continued support from Avenir; announced from New York.
$55M source ↗
The Port Authority Police Department, described as the nation's largest transit-related police force, chose Mark43 to upgrade its technology infrastructure.
Series E led by The Spruce House Partnership and Tiger Global Management, with The Radcliff Companies, Malcolm Turnbull and Lucy Turnbull participating; brought total raised to $257 million.
$101M source ↗
Company said it would use Series E proceeds to develop more cloud products and expand internationally, including opening a United Kingdom office and branching into Canada.
The founding team won the President's Challenge, an entrepreneurship competition across Harvard, shortly before graduation.
Shortly before graduating from Harvard, the three co-founders raised about $2.2 million to test whether police agencies needed modern software.
$2.2M source ↗
Dated company events from announcements, filings, and press; legal rows summarize public dockets and regulator releases.
Legal entities · 1
corporate structureIn the news
▸Research sources · 8
primary sources listed
- Mark43mark43.com · web
8 public sources were cited for this profile; the first-party ones are listed here.
Frequently asked questions
- What does Mark43 do?
- Mark43 sells a cloud-native records, dispatch and analytics platform used by 300+ public safety agencies.
- Who founded Mark43?
- Mark43 was founded by Scott Crouch, Matt Polega, Florian Mayr in 2012.
- Who are Mark43's investors?
- Mark43's investors include Amplo Ventures, Avenir Growth Capital, Breyer Capital, EQUIAM, Govtech Fund, PROOF, General Catalyst, Inertia Ventures and 3 more.
- How much funding has Mark43 raised?
- Mark43 has disclosed $116.1M raised across 4 of its 8 known rounds.
- Where is Mark43 headquartered?
- Mark43 is headquartered in New York, US.