Manatee

Manatee is a digital mental health company that provides virtual therapy for children, teenagers and their caregivers. Its clinical offering has three components: child and family therapy for ages 5 to 18 delivered by child and family therapists using evidence-based modalities such as cognitive behavioral therapy (CBT), dialectical behavior therapy (DBT) and family systems therapy; parent counseling for caregivers of children aged 0 to 25, focused on practical, skills-based strategies and covering issues from the postpartum period through adolescence; and family care navigation, in which a dedicated support contact handles scheduling, follow-ups and paperwork, conducts progress check-ins, and provides digital tools and resources between sessions.

The presenting problems Manatee addresses include behavioral difficulties (tantrums, aggression, hyperactivity, power struggles, sleep and routine problems), emotional and mood concerns (anxiety, depression, grief and loss, self-esteem), family and relationship issues (family and co-parent conflict, sibling dynamics, breakups, sexuality and gender identity), and daily-life or transitional stressors such as school avoidance and major family changes.

Onboarding begins with an intake questionnaire used to match families with providers, followed by a booked session or an optional free 20-minute call with a parent navigator, and the creation of a 12-week care plan with the assigned provider during intake.

Business model

Manatee delivers therapy services directly to families through a virtual care model, with providers matched to each family and care organized around a 12-week plan supported by a care navigator.

The company bills insurance for care, confirming a family's benefits before the first session. It also states that it is used by health systems, and it operates a patient referral pathway.

Traction

The company reports that more than 3,000 families have completed care, that 87% of children show reduced symptoms within 12 weeks, that 94% of parents report increased confidence within 6 weeks, and that 97% of families stay with their initial therapist match.