Linker Cloud

Linker Cloud (branded LinkerCloud) is a logistics software platform for e-commerce and retail operations. It combines order management (OMS), inventory management (IMS) and warehouse management (WMS) functions in a single dashboard, positioning itself as an additional layer that connects a company's point-of-sale systems, shopping carts, ERP, warehouses and couriers rather than replacing them. The company states its platform handles omni-channel and multi-channel post-sale processes, real-time inventory and order visibility across multiple locations and sales channels, flexible shipping options with tracking, and returns/reverse logistics.

The product includes more than 100 pre-built, no-code integrations with couriers, WMS, ERP and e-commerce systems, plus automation rules that generate documents and invoices, send email or SMS notifications, and synchronise orders and tracking numbers. Warehouse features cover picking, packing, packaging and shipping optimisation, packing-process monitoring, seasonality analysis for storage and labour planning, fulfilment segmentation by order size, volume and location, multitenant configuration of fulfilment processes, per-brand or per-partner SLAs and cut-off times, and a client portal showing order statuses, reports and stock levels. The company describes its target segment as medium and large enterprises operating across B2B, B2C, D2C and cross-docking channels, and states a mission of delivering a single solution for all logistics operations for e-commerce and retail, with an ambition to build an international logistics platform.

Founding story

Linker Cloud was created to relieve growing companies of operational logistics responsibilities that consume team time as customer numbers increase, according to the company.

Business model

Linker Cloud sells access to its logistics software platform, supported by an implementation and onboarding team that guides customers through deployment. It addresses three stated customer groups: 3PL operators, e-commerce sellers and wholesale distributors.

Subscription-style tiered pricing charged per order: a Mini plan at $0.20 per order (2,500 processes, one packing station, basic WMS, 1 user), a Boost plan at $0.19 per order (7,500 operations, 5 packing stations, Linker WMS, 3 users) and a Powerhouse plan at $0.18 per order (20,000 operations, 20 packing stations, Multi WMS, 10 users). Custom quotes are offered for larger deployments.

Traction

The website cites over 1,000 customers, more than 10 million orders processed annually, more than 32% cost reduction, and 99.7% SLA effectiveness/shipping accuracy.

Latest developments

The company states that new platform features are added every month, including packing-process monitoring, a client portal for order statuses, reports and stock levels, and multitenant fulfilment process configuration.