/Companies

Krowd

Techstars '19

London, GB · 2 known investors

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Krowd provides integration software that connects restaurants with hospitality technology platforms including loyalty, CRM, POS, and payment systems to enable real-time insights and guest engagement.

Also known as Krowd · Krowd IT

Founders & leadership

OROmar Rafii
Omar RafiiFounder

Investors · 2

Company profile

researched Sep 2026

Krowd is a London-based platform that links restaurants with card-linked offer programmes run by banks, airlines and reward platforms. Restaurants create cashback and rewards campaigns that are distributed to cardmembers through these publisher partners; spend is tracked at the card transaction level, so participating venues do not need to apply discounts at the point of sale or train front-of-house staff on new promotions. The company positions the model as pay-per-performance, with restaurants charged against tracked, incremental sales.

On the publisher side, Krowd offers banks and card issuers a single integration through which they can offer dining rewards across a large set of restaurants, with the stated aim of driving top-of-wallet card usage. The company markets "Dynamik Rewards" (also referred to as Instant Rewards), introduced in September 2025, as a way to deliver rewards at checkout. Krowd also operates a campaign management application (Krowd CAM) through which brands and publishers set up and run cashback promotions, and provides analytics covering ROI tracking, customer lifetime value and audience insights.

Krowd publishes campaign case studies covering a premium bank dining programme, a 39-site burger chain, a premium pan-Asian restaurant group and a global chef-led restaurant group, reporting tracked sales, new-diner share and repeat visit metrics for each.

Compiled by commissioned research from 5 cited public sources — announcements, filings, and press listed under research sources below.

Key figures

latest reported
Average lift in net spend from cashback campaignsJan 202580%
Bank dining campaign enrolmentsJan 2025225,000 enrolments
Burger chain case study: tracked salesJan 20253,500,000 GBP
Burger chain case study: transactionsJan 2025113,600 transactions
Chef-led restaurant group case study: tracked salesJan 20253,900,000 GBP
Consumer reach via publisher partners (UK)Jan 202525,000,000 customers
Cumulative restaurant spend driven by campaignsJan 202568,000,000 GBP
Data points used for targetingJan 2025700,000,000 data points
Pan-Asian group case study: salesJan 20251,250,000 GBP
Premium bank dining campaign: cardmember spend increaseJan 2025204%
Premium bank dining campaign: total salesJan 20256,700,000 GBP
Share of acquired customers who are first-time dinersJan 202586%
Users redeeming offers on first useJan 202562%

Company-reported or press-reported figures, each dated to when it was claimed — not independently audited.

Related companies · 1

Companies working in the same space as Krowd.

Timeline · 3

launches, deals, and filings
Aug 2026
Ian Saunders appointed to Krowd's Advisory Board

Ian Saunders, former President & COO of TGI Fridays International, joined Krowd's advisory board as the company expands Dynamik Rewards to larger multi-site operators.

source ↗

Sep 2025
Zonal CEO Stuart McLean appointed as Strategic Advisor

Stuart McLean, CEO of hospitality technology company Zonal, joined Krowd as a strategic advisor as the company launched Instant Rewards.

source ↗

Sep 2025
Introducing Dynamik Rewards

Krowd announced Dynamik Rewards, described as a way to deliver card-linked rewards at checkout for restaurant growth.

source ↗

Dated company events from announcements, filings, and press; legal rows summarize public dockets and regulator releases.

▸Research sources · 5

primary sources listed

5 public sources were cited for this profile; the first-party ones are listed here.

Frequently asked questions

What does Krowd do?
Krowd runs card-linked, pay-per-performance cashback campaigns that connect restaurants with bank and loyalty publisher audiences.
Who founded Krowd?
Krowd was founded by Omar Rafii.
Who are Krowd's investors?
Krowd's investors include Dubai Angel Investors, Techstars.
Where is Krowd headquartered?
Krowd is headquartered in London, GB.