KredosAI

KredosAi operates an artificial-intelligence-based consumer engagement platform focused on payments, aimed at helping enterprises improve collection of amounts owed by their customers. The platform selects the message, timing, channel and call to action for each consumer contact, with the stated goal of increasing engagement and producing better payment outcomes, higher customer retention and greater customer lifetime value.

The company describes its platform as using reinforcement learning with human feedback together with a library of proven messages, and as optimizing against actual payment outcomes rather than click-through rates. It reports outcomes including payments received up to five days faster than legacy methods, a 50% increase in customer experience metrics, and more than 20x return on investment for customers, along with an experimentation capability said to converge on effective approaches 10x faster than traditional methods. The platform is positioned for enterprise deployment through a flexible integration framework intended to shorten implementation timelines, and is stated to be SOC 2 Type II compliant.

Business model

KredosAi sells its consumer engagement platform to enterprises that need to collect consumer payments, positioning itself as delivering value "without added margins" and providing an ROI calculator for prospective customers.

Traction

The website cites customer results including payments received up to five days sooner, a 50% improvement in customer experience metrics, and over 20x ROI.

Latest developments

The company announced a $7 million Series A financing round via a press release highlighted on its website.