Kitt

Market position

Kitt positions managed offices as an alternative to conventional leases, serviced offices and co-working, competing on private bespoke space, in-house design and single-contract operations rather than templated serviced suites. It reports 180+ workspaces and 244+ companies as of the current site.

One contract, one in-house team and one monthly invoice covering space, fit-out and running costs; bespoke design tailored to each occupier's brand rather than a standard serviced-office template; dedicated named account managers; and no service tiers or itemised extras, with twelve services included from move-in.

Technology

A tenant-facing platform consolidates building management into one interface: access and door control with remotely issued permissions and QR/email visitor invitations, monitored business-grade wifi, meeting-room AV with one-touch joins, desk and room booking with automatic release of no-shows, and monthly insight reporting on attendance, utilisation and spend. Earlier development work included remote locking and unlocking of spaces and aggregation of approved suppliers so maintenance could be dispatched without Kitt staff on site, plus a tenant mobile app; a VR-based tool was used to show spaces to prospective tenants. App updates have included a rebuilt guest registration feature and a redesigned tenant app interface.

Go-to-market

Direct enquiries and viewings through the website, supported by Google Ads, alongside partnership channels aimed at asset owners and at brokers who introduce client requirements. Kitt publishes a journal of guides, explainers, industry roundtable write-ups and research reports — including "Thrive, Not Survive" on London's sub-10k sq ft office market and "The New Office Normal", based on independent research with more than 50 property professionals — and uses tenant case studies as sales material.

Companies taking private London office space, from small teams of around 10 desks to occupiers of whole buildings of 250+ desks, with an average requirement of about 50 desks. Named users include Oatly, Spendesk, Flo Health, OpenExchange, JustPark, PZ Cussons and Zwift. Secondary audiences are asset owners with London buildings and commercial property brokers.

Geography

Operations are concentrated in London, with buildings across neighbourhoods including Mayfair, St Paul's, London Bridge, Clerkenwell, Farringdon and Shoreditch. The company's studio is at Sekforde House, 44–46 Sekforde Street, Clerkenwell, London EC1R 0HA; earlier reporting placed the headquarters in Farringdon. In 2022 the CEO stated an intention to enter two overseas markets that year, with North America the priority.

History

Founded in 2018 by Lucy Minton and Steve Coulson in London. After an initial £265,000 raise, the company opened its first building at Clerkenwell House in Farringdon and signed 20 tenants in its first year. A £2 million seed round in 2019, again led by Andrew Barclay, funded taking on 20 London office spaces. The office market stalled at the onset of Covid, but the company described the pandemic as a tipping point for growth as occupiers reconsidered their space. A $5 million round led by Barclay Ventures followed in 2021, taking total raised to $7.5 million, and an $8.16 million Series A led by Hoxton Ventures took the total to $15.8 million. By 2022 the firm had raised almost £10 million from investors including Hoxton Ventures and Octopus Group co-founder Simon Rogerson, directed at recruitment, expansion and product development.

Risks & controversies

The business is concentrated in a single city and in the London office leasing market, which the company described as coming to a standstill during Covid lockdowns with crippling uncertainty for an office-dependent start-up. Growth targets stated in 2022 — 300 tenants by end-2023 and entry into two overseas markets — are considerably ahead of the tenant numbers reported at the time.