Keepe
Techstars '16Seattle, US · Founded 2016 · 27 employees on LinkedIn · 4 known investors
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Seattle-based marketplace connecting property managers and home warranty providers with vetted repair contractors.
Also known as Keepe Up
Founders & leadership
Keepe was founded in 2016 by Rishi Mathew.
Investors · 4
Company profile
researched Aug 2026Keepe operates a two-sided online marketplace for residential repair work, connecting property managers, home warranty providers and other buyers of repair services with a vetted network of contractors, referred to as "Keepers." The company was founded in Seattle and positions itself around same-day response times for rental home repairs, an area it identified as a driver of tenant churn in professionally managed rental housing.
The platform automates the work order lifecycle: intake and dispatch of repair requests, authorizations, contractor communications and invoicing, with integrations into a customer's existing systems so that individual jobs do not require phone coordination. Contractors on the network are described as licensed, bonded and insured, subject to background checks, and rated after each job, with higher-rated contractors preferentially dispatched to new assignments. Product feature listings cover work order management, dispatch, quotes and estimates, billing and invoicing, electronic signature, inventory management, time tracking, payment processing and mobile payments, delivered through a web-based application with online and business-hours support.
Keepe's early positioning targeted residential property managers directly rather than homeowners; a later investor description frames the company as serving the home warranty and home insurance sector by connecting warranty providers with on-demand service professionals while reducing procurement friction for those professionals.
Founding story
Co-founders Rishi Mathew and Vishal Srivastava met while working at RealNetworks in Seattle; Mathew, with a product and marketing background, became CEO and Srivastava, an engineer, became CTO. The company initially built a product for homeowners seeking a validated handyman, but pivoted after an early customer requested modifications, which redirected the founders toward the property management market. Mathew described the choice to focus on a business segment rather than consumers as the company's smartest early decision, and cited excessive time in private beta as its biggest mistake.
Business model
Keepe operates a dual-sided marketplace: on one side, business buyers of repair services (residential property managers and home warranty providers) submit work orders; on the other, a network of independent, vetted contractors fulfills them. Keepe's automation layer manages the repair process end to end, including authorizations, communications and invoicing, and integrates with the customer's own systems.
Sources describe cost savings for customers on every submitted work order and marketplace features including fee/commission management, but do not specify Keepe's pricing or fee structure.
Traction
Keepe states it has completed hundreds of thousands of work orders and is expanding its technician network nationally. A third-party software directory lists eight verified user reviews with an average rating of 1.0 out of 5.
Latest developments
Pender Ventures lists Keepe among its portfolio companies with a 2021 investment year, describing the company as addressing the home insurance and home warranty market through its dual-sided marketplace.
▸Full profile — market position, technology, go-to-market, geography, history, risks & controversies
Market position
At launch, Keepe entered a crowded home services market, particularly in the Seattle area, and sought to differentiate by selling directly to property managers with same-day service. Co-founder Rishi Mathew sized rental property repair for professionally managed rental homes at roughly $10 billion and pointed to 43 million U.S. rental households as the company's addressable focus. A directory listing categorizes Keepe under handyman and marketplace software alongside field service and maintenance management products.
Keepe's stated differentiators are its focus on the business segment (property managers and warranty providers) rather than homeowners, same-day contractor response, automation of the full repair workflow including authorizations and invoicing, system integration that removes per-job phone calls, and a contractor vetting and post-job rating system that routes new work to top-rated providers.
Technology
A web-based platform with automation technology covering work order intake, dispatch, authorization, communication and invoicing, integrations with customer systems, contractor ratings, electronic signature, inventory management, time tracking, and payment processing including mobile payments.
Go-to-market
Keepe sells business-to-business to residential property managers and home warranty providers, integrating with their existing systems to receive work orders, while recruiting and vetting contractors to expand network coverage across the country. It gained early visibility through the Techstars Seattle accelerator and regional startup press.
Residential property managers of professionally managed rental homes, and home warranty providers; the contractor side of the marketplace consists of licensed handyman, electrical and other trade service businesses, including small firms of 1-25 employees.
Geography
Headquartered in Seattle, Washington, United States. The company was live only in Seattle in 2016 and has since described expanding its technician network across the country.
History
Keepe was founded in 2016 and participated in the Techstars Seattle 2016 cohort, appearing in the program's run-up to Demo Day in May 2016. At that time the company was bootstrapped and live only in Seattle, with plans to raise angel or venture capital to expand to other cities. Pender Ventures lists Keepe (as "Keepe Up") in its portfolio with an investment year of 2021. The company has since described a nationwide expansion of its technician network and hundreds of thousands of completed work orders.
Risks & controversies
Keepe holds a 1.0 out of 5 average rating across eight verified reviews on a software directory. Reviews dated December 2025 and July 2026 from contractor-side users allege non-payment and poor treatment of technicians and customers; one reviewer, identifying as the president of a service company, states an intent to organize a class action lawsuit against Keepe to recover funds. These are unverified user-submitted claims.
Compiled by commissioned research from 4 cited public sources — announcements, filings, and press listed under research sources below.
Key figures
latest reportedCompany-reported or press-reported figures, each dated to when it was claimed — not independently audited.
Timeline · 2
launches, deals, and filingsPender Ventures' portfolio page lists Keepe (Keepe Up) with a year invested of 2021; no amount or round label is stated.
Keepe was part of the Techstars Seattle class of 2016, profiled by GeekWire ahead of the program's Demo Day on May 18, 2016. At the time the company was bootstrapped and operating only in Seattle.
Dated company events from announcements, filings, and press; legal rows summarize public dockets and regulator releases.
▸Research sources · 4
primary sources listed
- Keepe Reviews - 2026slashdot.org · web
4 public sources were cited for this profile; the first-party ones are listed here.
Frequently asked questions
- What does Keepe do?
- Seattle-based marketplace connecting property managers and home warranty providers with vetted repair contractors.
- Who founded Keepe?
- Keepe was founded by Rishi Mathew in 2016.
- Who are Keepe's investors?
- Keepe's investors include Ascend Venture Capital, SeaChange, Techstars, Unlock Venture Partners.
- Where is Keepe headquartered?
- Keepe is headquartered in Seattle, US.