Juno

Juno (heyjuno.co) is an AI-based qualitative research platform positioned as a "research agent" that teams brief with a question they need answered. The system covers three stages of a study: it designs the brief (determining who to speak to, what to test and how many interviews are needed, and flagging problems such as a screener that fails to separate active from recently-cancelled members), conducts the interviews with human participants (following up on answers and probing for reasons), and then analyzes the evidence, producing themes and claims that are linked back to the participant quotes supporting them.

Study setup includes configurable parameters such as interview duration, total number of interviews and primary language. Juno states it interviews people in their own language and on their own time, with support for more than 100 languages and access to a global panel of 21 million people; customers can also use their own participants. Typical research questions the company cites include why customers switch to competitors, willingness to pay by age group, unmet needs in a category, market-launch decisions and concept testing.

The company describes three deployment modes: briefing Juno directly as a member of an internal team; embedding Juno inside a customer's product so it can speak with end users at the point of use; and exposing Juno to software agents via APIs, so an agent that hits a question existing data cannot answer can commission research from real people (an example call returns a summary, a confidence score and a source count). Developer documentation is published for API access.

Business model

Juno sells access to an AI research agent used by client teams to commission and run qualitative studies. It is offered as a platform that teams brief directly, as a component embedded within a customer's own product to interview end users, and as an API that other software and AI agents can call to obtain research from human participants. Participant sourcing can be handled by the customer or supplied by Juno.

Traction

Published customer studies include work with OFX via Digital Village, which reached validated customer journeys in five days; The Arthritis Movement, which ran a study with 239 participants, 6,433 messages and 99 hours in field that fed into national policy; and G+S Communications, which ran 200 qualitative interviews for its Climate Sentiment in Australia 2025 report. The company cites a global panel of 21 million people and support for more than 100 languages. A public status page reports the Juno application at 100% uptime and no known system issues.