IrisMed

IrisMed is a healthcare software company that sells an all-in-one, AI-driven electronic medical record (EMR) and practice operations platform to eye care providers, with a dedicated product line for vision therapy (VT) clinics. The platform combines clinical charting, configurable exam templates, scheduling, patient intake, insurance benefit lookups, claims and billing, card payments, payment plans, and patient communications (two-way texting, fax, desk phones, call recording and voicemail-to-text) in a single system tied to the patient record. For vision therapy specifically, IrisMed keeps a running history for each therapy activity, carries unfinished activities to the next session, distributes home therapy activities through a patient portal, and auto-populates progress reports by pulling the same test values across visits. Practice-level reporting covers sessions per therapist, active patients, doctor production, outstanding balances and a graduation forecast.

AI features include a scribe that transcribes intake into structured documentation (history, motility, eye movement, acuity) as the clinician speaks, and a session-planning assistant that suggests activities for a given patient, with clinicians retaining final decisions. On the revenue cycle side, IrisMed describes AI agents orchestrating back-office billing workflows, AI-based claim scrubbing before submission, daily electronic claim submission for primary and secondary claims, daily EOB posting, aging-report work, denial review and appeals, and detailed accounts receivable logs. The company states it integrates with VSP, EyeMed and medical plan data to surface benefit details ahead of a visit so staff can quote exact prices for frames, lenses and contacts, and that it can integrate with fragmented clinic data sources such as CMS records, email and EHRs to reconcile insurance payments and reduce surprise patient bills.

The company markets HIPAA compliance, encryption of data in transit and at rest, encrypted voice legs, and strict access controls, and offers data migration of patients, appointments, evaluations, documents, referrals and ledgers plus staff training when practices switch from legacy systems.

Founding story

Founder and CEO Han Jing previously built large-scale advertising technology sold to corporations including Toys"R"Us, then joined Walmart's health and wellness division through a rotational program, working on large-scale optometry deployments in Texas and Arizona. He subsequently attended business school and worked in venture capital and private equity, and had built ML/AI tools similar to IrisMed's in earlier ventures before founding the company.

Business model

IrisMed sells software to medical practices, positioning itself as a replacement for multiple legacy point systems under one login and one bill. It also delivers a technology-enabled billing service in which its team manages claims submission, denial appeals, payment posting and accounts receivable follow-up on behalf of the practice.

The company describes flat-rate, practice-size-based pricing quoted after a demo rather than published list prices, with no separate charges for add-on modules or a test library. Coverage reports a fixed fee set according to factors such as a clinic's average number of clients and collections from insurance providers, tailored to the clinic's goals, so that fees scale with patient volume and collections.

Traction

Reported as launched in September 2024 and deployed in 17 clinics across Texas and Arizona as of early 2025, with expansion to 26 clinics planned. Customer testimonials come from a boutique practice and a retail-focused practice in Texas and a multi-site dispensary in Arizona.

Latest developments

The company's site now markets a vision therapy EMR with an AI scribe and AI session planning, an optometry platform bundling charts, benefits, payments, phones and texting, and a managed insurance billing service; a HIPAA compliance review is dated September 23, 2026.