Irisagent
1 known investors
IrisAgent is an AI customer support automation platform that resolves tickets across chat, email, and voice by grounding responses in a company's knowledge base, ticket history, SOPs, and connected systems. It serves customer support, sales, and operations teams, integrates with helpdesk tools like Zendesk, Salesforce, Intercom, and Freshworks, and analyzes conversations to surface product and operational issues.</parameter> <parameter name="sector_codes">["ai_ml", "saas", "salestech"]