Hook
Wilmington, US · Founded 2017 · Delaware corporation · 80 employees on LinkedIn · 2 known investors
Hook builds AI agents for Customer Success teams that analyze customer data across product usage, meetings, and support to surface account risk, predict renewals and expansions, and recommend actions. It integrates with existing product, revenue, and customer-interaction systems to give CS teams account context, meeting prep, and executive-ready insights.
Founders & leadership
Hook was founded in 2017 by Raphael Doulonne and Firaas Rashid.

Investors · 2
Reported raises · per SEC filings
Form D private placements$71K disclosed across 1 of 2 rounds · 2017–2025
▶$71KraisedSep 2017 · 3 investors · OtherRule 506(b)
- Axel DelafosseDirector
- Henry FontanierDirector
- Raphael DoulonneExecutive Officer, Director
- Offering amount
- $1M
- Amount sold
- $71K
- First sale
- Aug 2017
- Incorporated
- Corporation, Delaware, 2017
- Federal exemptions
- 06b
Source: SEC EDGAR Form D. Amounts as filed; amended filings shown once at their latest values.
Competitors · 2
by search overlapCompanies competing with Hook for the same Google search keywords, organic and paid, via search-intersection analysis.
In the news
Frequently asked questions
- What does Hook do?
- Hook builds AI agents for Customer Success teams that analyze customer data across product usage, meetings, and support to surface account risk, predict renewals and expansions, and recommend actions. It integrates with existing product, revenue, and customer-interaction systems to give CS teams account context, meeting prep, and executive-ready insights.
- Who founded Hook?
- Hook was founded by Raphael Doulonne, Firaas Rashid in 2017.
- Who are Hook's investors?
- Hook's investors include Dig Ventures Management Limited, Khosla Ventures.
- How much funding has Hook raised?
- Hook has disclosed $71K raised across 1 of its 2 known rounds.
- Where is Hook headquartered?
- Hook is headquartered in Wilmington, US.



