Hellometer
YC S20Los Angeles, US · Founded 2020 · 2 employees · Hiring · 4 known investors
Hellometer provides AI-powered computer vision software to quick-service restaurants and retail operators, delivering real-time visibility into location performance across metrics like drive-thru speed, kitchen efficiency, and loss prevention. The platform enables operators to monitor and optimize multiple locations without adding burden to staff.
Also known as Hellometer
Founders & leadership· Y Combinator alumni (S20)
Hellometer was founded in 2020 by Alexander Popper and Alberto Rivera.
Investors · 4
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Company profile
researched Aug 2026Hellometer is an AI-powered restaurant operations company that uses camera-based measurement and analytics to give quick-service restaurant operators real-time visibility into service performance. Its product line covers four areas: a Drive-Thru Timer that tracks vehicles in real time and reports performance analytics to reduce wait times; a Lobby Timer that measures door-to-dine service times and guest wait times inside the restaurant; Loss Prevention, based on HD video monitoring with analytics intended to surface issues and reduce losses across locations; and Kitchen Monitoring, which observes food preparation for quality, safety and back-of-house efficiency.
The company positions the system as low-effort to deploy, describing installation as comparable to mounting a camera, with the AI intended to let each location operate as though the owner were on site. Hellometer publishes operational benchmarks from its customer base, including 47 seconds of improvement in wait times and a stated relationship of roughly 1% revenue gain per 7 seconds removed from wait times, which it equates to about $30,000 per year for some customers.
Business model
Hellometer supplies software and camera-based analytics products to restaurant operators, organized as distinct modules (drive-thru timing, lobby timing, loss prevention and kitchen monitoring) that customers can adopt for their locations.
Traction
The company cites results from restaurants using the product, including 47 seconds of faster wait times and a stated 1% revenue increase per 7 seconds saved, equivalent to about $30,000 per year for some customers, and displays a customer logo section on its site.
Latest developments
In March 2026, Hellometer announced an integration with Loop that lets restaurant operators use verified camera footage as evidence in Uber Eats delivery disputes.
▸Full profile — market position, technology, go-to-market
Market position
Hellometer competes in restaurant operations analytics by combining drive-thru and lobby speed-of-service measurement with loss prevention and kitchen monitoring in a single camera-based platform.
Technology
Camera-based computer vision and AI analytics, including real-time vehicle tracking for drive-thru lanes, door-to-dine service timing, HD video monitoring with analytics for loss prevention, and monitoring of food preparation in the kitchen.
Go-to-market
Hellometer markets its products directly through its website, presenting per-product pages, customer results and an inbound contact form for prospective buyers.
Quick-service restaurant operators, including multi-location owners managing both drive-thru and in-store (lobby) service, as well as back-of-house kitchen operations.
Compiled by commissioned research from 1 cited public sources — announcements, filings, and press listed under research sources below.
Key figures
latest reportedCompany-reported or press-reported figures, each dated to when it was claimed — not independently audited.
Timeline · 1
launches, deals, and filingsHellometer announced an integration with Loop that allows restaurant operators to use verified camera footage as evidence when disputing Uber Eats orders.
Dated company events from announcements, filings, and press; legal rows summarize public dockets and regulator releases.
▸Research sources · 1
primary sources listed
- Hellometerhellometer.io · web
1 public sources were cited for this profile; the first-party ones are listed here.
Frequently asked questions
- What does Hellometer do?
- Hellometer sells AI video-analytics software that measures and optimizes quick-service restaurant operations.
- Who founded Hellometer?
- Hellometer was founded by Alexander Popper, Alberto Rivera in 2020.
- Who are Hellometer's investors?
- Hellometer's investors include Y Combinator, Amino Capital, Bling Capital, Flucas Ventures.
- Where is Hellometer headquartered?
- Hellometer is headquartered in Los Angeles, US.