GECKO

Gecko is a cloud-based rental management platform positioned as an "AI operating system for rental businesses." It combines AI voice agents that answer inbound calls around the clock with quoting, booking, inventory and payment tooling, so that a rental operator can move from an inbound phone enquiry to a quote and confirmed booking without manual handling. The voice agents collect rental details, check live inventory availability, send an instant quote and can complete the booking.

The platform's modules include an online storefront and checkout where customers browse inventory, select items and rental dates, choose pickup, delivery or shipping and pay online; real-time inventory tracking with conflict detection to prevent double bookings; an integrated calendar covering pickups and drop-offs; automated quote and invoice generation with payment links and in-store payments; delivery planning with distance-based delivery fee calculation (per mile or kilometre radius) and automatic booking emails to assigned drivers; and add-on and upsell suggestions at checkout to lift average order value. Additional described functionality includes tracking item usage and condition, scheduling maintenance between rentals and reporting on rental frequency.

An earlier version of the site described Gecko as a peer-to-peer style marketplace community connecting lenders and borrowers of hard-to-get items such as drones, DJ decks and speakers, with local hire, a security system to protect both parties and direct messaging with the business.

Business model

Gecko sells cloud-based rental management software to rental operators. Pricing is not published; it is described as tailored to each business's volume, integrations and team size, with prospects directed to book a demo for a custom quote. The product is delivered as a hosted platform covering calls, quoting, storefront, bookings, inventory, invoicing and payments.

Software subscription/licensing with custom quoted pricing per business; the platform also processes customer payments through its checkout and invoicing tools.

Traction

Published customer testimonials come from One Round Entertainment, North Shore Party Hire and Vibes AV DJ Hire; one operator reports growing 100% in a year while using the platform, and the site cites a customer moving from $2.6M to $3.4M in annual revenue after switching to Gecko.