FloBiz

FloBiz develops AI software for small and medium-sized businesses, positioning its products as agents that perform operational work rather than chat interfaces. Its suite comprises myBillBook, a GST billing, inventory and accounting platform for Indian MSMEs; heyAnaya.ai, an AI front desk (branded agent "Layla") live in the United Arab Emirates that answers calls and messages, books appointments, follows up on no-shows and re-engages lapsed customers in Gulf Arabic and English; and myCashFlo.ai, an agentic collections product that places calls, sends reminders and pursues overdue payments in the debtor's own language.

The company states it developed its AI stack in house across four layers: vision/OCR for converting photographed supplier bills — including handwriting, thermal prints and regional scripts — into ledger-ready data; Flo Voice Labs speech-to-text and text-to-speech tuned for Indian languages and Gulf Arabic in noisy shop-floor environments; an agent tool layer that exposes internal systems as callable operations such as stock queries, invoice creation, payment reconciliation and ledger balances; and reasoning/agent orchestration. FloBiz also applies the same stack internally through tools including a Repost Portal for marketing video production, "bob" for release forecasting across Slack, GitHub and Jira, and a self-serve operations console that lets non-engineers run production and staging tasks.

As of figures dated 29 July 2026, FloBiz reports 488,111 monthly active users, ₹5.9 lakh crore billed through its software, usage across 18,353 Indian pincodes, and live operations in two markets. It describes plans to expand to ten additional markets on the same AI stack.

Business model

FloBiz sells software products to small and medium businesses, spanning a billing, inventory and accounting platform (myBillBook) and agentic AI services for front-desk answering (heyAnaya.ai) and receivables collection (myCashFlo.ai). Website references to subscriptions in internal operations tooling indicate a subscription-based product structure.

Traction

Figures published by the company and dated 29 July 2026: 488,111 monthly active users; ₹5.9 lakh crore billed by users; myBillBook cited at over one crore MSME users; usage in 18,353 Indian pincodes; 6.68 million OCR line items across 108,128 businesses; 881,263 completed collections calls averaging 32.7 seconds; 933,000 WhatsApp messages and 19.7 million follow-ups scheduled.