/Companies

Flamingo

Founded 2025 · 36 employees on LinkedIn · 7 known investors

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Flamingo builds an open, AI-powered platform for managed service providers (MSPs) to deliver IT services using open tools and automation, aiming to replace closed, bloated vendor tools. It targets MSPs serving small businesses.

Also known as OpenFrame

Founders & leadership

Flamingo was founded in 2025 by Michael Assraf.

MAMichael Assraf
Michael AssrafChief Executive Officer and FounderMichael Assraf previously led Vicarius during its growth phase and has background in cybersecurity, IT, and open-source development. He is founder of Flamingo, an AI-powered platform for managed service providers.

Investors · 7

Also in the syndicate · 2

Array VCleadFocal VC

Funding

SEC filings, press & company announcements

$4.5M disclosed across 1 of 6 rounds · 2025–2026

Source: company announcements and press reports — follow each round's link for the claim.

Company profile

researched Aug 2026

Flamingo is a Miami-based software startup founded by cybersecurity and MSP industry veteran Michael Assraf, who serves as CEO. The company officially launched its OpenFrame platform in 2025. OpenFrame is described as an AI-driven, open-source operating system for managed service providers (MSPs) that unifies the MSP tooling stack behind a single data model and API, with core integrations including Tactical RMM, FleetDM and MeshCentral.

The platform is aimed at the structural economics of managed services, where vendor fees can consume up to 35% of revenue and labour costs a further 25-35%, leaving margins of roughly 8-12%. Flamingo's approach combines enterprise-quality free and open-source software, to reduce vendor costs, with autonomous AI agents that handle repetitive work. Two agents are deployed: Fae, which addresses customer-facing issues such as password resets and disk alerts, and Mingo, which handles backend operations including threat detection and routine maintenance. Technicians retain oversight over sensitive actions.

Founding story

Founder Michael Assraf, who has experience in both the MSP and cybersecurity sectors, observed MSPs quietly replacing commercial tools with enterprise-quality open-source software to reclaim margin, and started Flamingo to make that transition safe, practical and automated for mainstream providers.

Business model

Flamingo offers OpenFrame in two paths: a free self-hosted open-source deployment that gives MSPs full control of their infrastructure, and a managed SaaS version. The company positions both options as avoiding vendor lock-in.

The managed (SaaS) version of OpenFrame is priced per device; the self-hosted open-source version is free.

Traction

The company reports more than 1,000 MSPs on its waitlist, described as roughly 3% of the global managed services market, and over 150 early adopters testing the platform via its Slack community.

Latest developments

On 28 October 2025 Flamingo announced the close of a $2.2 million pre-seed round led by Focal VC and Array VC, to be used to accelerate platform and AI development and expand its sales, support and engineering teams.

▸Full profile — market position, technology, go-to-market, geography

Market position

Flamingo targets an MSP industry characterised in coverage as worth $380 billion. It is positioned against proprietary vendors such as ConnectWise, Datto and Pulseway, differentiating by combining autonomous AI automation with open-source flexibility rather than relying solely on costly proprietary software or on open-source tooling that requires complex expertise to deploy.

The combination of an open-source, self-hostable stack (cutting vendor fees) with autonomous AI agents (reducing repetitive technician labour), delivered with both self-hosted and managed options so customers are not locked into a single vendor.

Technology

An open-source platform unifying the MSP stack behind a single data model and API, integrating tools such as Tactical RMM, FleetDM and MeshCentral, and layering two autonomous AI agents - Fae for customer-facing tasks such as password resets and disk alerts, and Mingo for backend operations including threat detection and routine maintenance - with technician oversight retained for sensitive actions.

Go-to-market

Flamingo has built demand through a waitlist and an early-adopter community on Slack, and plans to use its pre-seed capital to expand sales, support and engineering teams and scale adoption across the MSP market.

Managed service providers, from early adopters testing the platform through the company's Slack community to mainstream MSPs seeking to replace commercial tooling with open-source alternatives.

Geography

Headquartered in Miami, United States.

Compiled by commissioned research from 5 cited public sources — announcements, filings, and press listed under research sources below.

Key figures

latest reported
Early adopters testing the platformOct 2025150 MSPs
MSPs on waitlistOct 20251,000 MSPs

Company-reported or press-reported figures, each dated to when it was claimed — not independently audited.

Related companies · 5

Companies working in the same space as Flamingo.

Timeline · 2

launches, deals, and filings
Oct 2025
Flamingo closes $2.2M pre-seed round

Pre-seed round led by Focal VC and Array VC to accelerate platform development and expand sales, support and engineering teams.

$2.2M source ↗

Jan 2025
OpenFrame platform officially launched

Flamingo officially launched OpenFrame, an AI-driven, open-source operating system for MSPs with self-hosted and managed SaaS options.

source ↗

Dated company events from announcements, filings, and press; legal rows summarize public dockets and regulator releases.

In the news

▸Research sources · 5

primary sources listed

5 public sources were cited for this profile; the first-party ones are listed here.

Frequently asked questions

What does Flamingo do?
Miami-based Flamingo builds OpenFrame, an AI-driven open-source operating system for managed service providers.
Who founded Flamingo?
Flamingo was founded by Michael Assraf in 2025.
Who are Flamingo's investors?
Flamingo's investors include Array Ventures Management Llc, Expansion Venture Capital, Focal Ventures, Vertex Ventures Israel, Vertex Ventures.
How much funding has Flamingo raised?
Flamingo has disclosed $4.5M raised across 1 of its 6 known rounds.