FirstVet

FirstVet is a veterinary telemedicine provider founded in 2016 in Stockholm, Sweden. Through a mobile app and website, pet owners book video consultations with licensed veterinarians who provide advice, triage, home-care recommendations, treatment recommendations and, when needed, referrals to local veterinary clinics or emergency facilities. Consultations are recorded, and users receive transcripts and medical records by email, with each pet's record retained for later appointments. The company positions the service as a supplement to physical clinics rather than a replacement, and states it maintains a nationwide catalogue of veterinary clinics for referrals.

The service covers dogs, cats, rabbits and other small pets, addressing conditions such as vomiting and diarrhea, eye and ear problems, itching and skin conditions, coughing and sneezing, injuries and accidents, toxin ingestion, parasites, dental care, behavioral problems, wellness care and post-operative rehabilitation; the app listing also references healthcare advice for horses. FirstVet added a "Healthy Pet Checkup" virtual wellness consultation in 2021. Consultations are available 24 hours a day, 365 days a year, and the company reports operating in seven markets: the United States, United Kingdom, Germany, Sweden, Norway, Denmark and Finland.