Findigs

Findigs operates a resident screening and rental decisioning platform for owners and operators of residential rental property. Rather than covering screening alone, the product handles the rental application end to end: it verifies applicant identity, income, employment and supporting documents, incorporates cross-network fraud signals, evaluates the resulting file against the operator's risk policy, and returns an automatic approved or declined outcome on each application.

The platform is organized around four functions the company describes as screening, underwriting, optimization and data. Underwriting applies configurable policy thresholds such as income-to-rent ratio, credit score and eviction history. An optimization layer tunes the screening policy against observed lease performance, and a reporting layer shows what has been decisioned, what is leasing and what is paying across a portfolio. Automated decisions are supplemented by a human team available 24/7 that guides applicants through the process, follows up on missing documents, and handles complex or escalated files including fraud and verification cases, so that leasing office staff are not required to review applications.

Findigs positions the platform as a driver of revenue quality, citing effects on customer acquisition cost per signed lease, occupancy and bad debt. Compliance is presented as a core element: decisions are handled under the Fair Credit Reporting Act, data is encrypted in transit and at rest, policy is applied consistently with an individualized assessment, and each decision is written to an audit trail. The company states SOC 2 Type II, FCRA and Fair Housing compliance.

Business model

Findigs sells software to residential rental owners and operators that processes and decisions rental applications, combining automated underwriting with a staffed support and escalation team.

Traction

The company publishes customer testimonials reporting decision turnaround falling from three to four days to about five hours in one case, and from roughly four and a half days to under 30 minutes in another, with the leasing office no longer involved in the decision. Platform claims include up to 60% reduction in bad debt, a 33% lower cost per signed lease, and a 1.7 percentage point increase in occupancy.