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Exchange Solutions

Founded 1996 · 188 employees on LinkedIn · 3 known investors

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Exchange Solutions provides a cloud-native loyalty and customer engagement platform that helps retailers and B2B businesses increase customer lifetime value through personalized offers and AI-powered gamification. The company offers both loyalty program infrastructure and personalized engagement solutions, serving brands across retail and wholesale sectors.

AI & Machine LearningConsumerE-commerceMarketing TechRetail TechSaaS

Founders & leadership

MHMike Hughes
Mike HughesChief Executive OfficerHe has held leadership roles at multiple technology companies across software, marketing technology, e-commerce, and analytics, with experience in raising capital and managing P&Ls in high-growth organizations.
SOShane O'Neil
Shane O'NeilChief Technology OfficerHe has held technology leadership roles building SaaS products across marketing technologies, AI-enabled solutions, and enterprise platforms serving B2B and B2C customers at scale.
BHBrenda Higuchi
Brenda HiguchiSenior Vice President, Analytics and OptimizationBrenda Higuchi is SVP of Analytics and Optimization at Exchange Solutions, a cloud-native loyalty and customer engagement platform. She brings three decades of experience in loyalty program design, analytics, business intelligence, and data science, with a background in leading product and professional services teams through large-scale organizational shifts including cloud migration and product-service transformation.
SKSusan Kovacic
Susan KovacicVice President, Human ResourcesSusan Kovacic is Vice President of Human Resources at Exchange Solutions, a cloud-native loyalty and customer engagement platform for retailers and B2B businesses. She has extensive experience in talent acquisition, employee relations, performance management, and organizational development across national operations.
RSRich Stoller
Rich StollerVice President, FinanceRich Stoller is Vice President of Finance at Exchange Solutions, a cloud-native loyalty and customer engagement platform for retailers and B2B businesses. He brings experience in fundraising, financial modeling, revenue recognition, and sales team management.

Investors · 3

Partners for Growthlisted by Partners for GrowthSan Francisco

How we know: Partners for Growth's portfolio page · Not right? Tell us

VCFA Grouplisted by VCFA GroupNew York · $150K – $2.5M

Frequently asked questions

What does Exchange Solutions do?
Exchange Solutions provides a cloud-native loyalty and customer engagement platform that helps retailers and B2B businesses increase customer lifetime value through personalized offers and AI-powered gamification. The company offers both loyalty program infrastructure and personalized engagement solutions, serving brands across retail and wholesale sectors.
Who are Exchange Solutions's investors?
Exchange Solutions's investors include Ascent Venture Partners, Partners for Growth, VCFA Group.