Eva

Eva (evabot.ai) is a gifting assistant service that automates the selection and delivery of personalized gifts, positioned primarily for real estate agents sending closing and referral gifts. Users initiate a gift by copying Eva's email address (Eva@EvaBot.ai) on a message and providing context for the gift; Eva then starts a chat directly with the intended recipient to learn their preferences, selects a gift from a catalog of options, and arranges delivery to the recipient.

The product is designed around removing the manual steps and social friction of gifting, such as having to ask recipients about allergies or dietary restrictions, and is presented as an alternative to generic gifts and gift cards. Features described include the ability to send a gift in roughly 30 seconds, per-gift budget setting, CRM integration, unique recipient-specific gift experiences, and the option to attach surveys to a gift to collect feedback. Eva has also been used by brokerage teams for purposes beyond client gifting, including onboarding new agents.

Business model

Eva operates as an email- and chat-based service layered on a gift fulfillment operation: customers set a per-gift budget, Eva engages the recipient to determine preferences, and Eva sources and ships the gift. The service integrates with customer CRM systems and offers account sign-up and a customer dashboard.

Traction

More than 15,000 gifts have been delivered through the service, and agents across the United States use it for gifting.