Dragonfly

Dragonfly (dragonfly.net), operating as Dragonfly Internet, is a local high-speed internet provider serving Southwest Alabama. It offers broadband service to both residential and business customers, along with managed Wi-Fi coverage, home or business telephone lines, and customer support. The company states it is building out its own network in its service area using what it describes as next-generation internet technology, aimed at delivering fiber-class speeds and broader Wi-Fi coverage.

The consumer product line consists of three tiers — Connect (basic), Freedom (multi-device households) and Turbo (heavy users and gamers) — with advertised download speeds ranging from 100 Mbps to 500 Mbps depending on plan. All tiers include the Dragonfly Hub App for whole-home WiFi management, parental controls, guest networks and network status updates. Higher tiers add Dragonfly SHIELD (network security, malware/virus blocking, daily threat scans, real-time alerts) and, on Turbo, Dragonfly CONTROL360 (advanced parental controls, application and website filtering, time scheduling, device prioritization, custom user profiles). Turbo also includes an expanded WiFi 6 managed system and a whole-home WiFi coverage guarantee for uninterrupted video streaming in every room. Telephone service can be added to any internet package for $25 per month, and bundled internet-plus-phone packages are also sold.

The company describes itself as a new internet company founded by broadband industry veterans with community roots, with a stated goal of expanding internet access in underserved areas at lower prices. Company-stated service commitments include simple billing, no long-term contracts, no data caps and parental controls.

Founding story

The company describes itself as founded by broadband industry veterans with community roots in the area it serves; no founding date or named founders are given in the sources.

Business model

Dragonfly sells subscription broadband service directly to residential and business subscribers over a network it builds and operates itself, bundling managed WiFi hardware (router and mesh extenders), a management app, security and parental-control features, and optional voice lines. Plans are sold without long-term contracts or data caps.

Recurring monthly subscription fees per service tier, plus a one-time installation fee. Advertised pricing is $59/month (Connect), $75/month (Freedom) and $99/month (Turbo) with autopay/eBill enrollment, which the site describes as including a $10 discount versus pay-as-you-go rates of $69, $85 and $109 respectively; other price points of $50/$60/$70 and $49.95/$74.95/$99.95 also appear on the site. Internet-plus-telephone bundles are listed at $85, $95 and $115 per month, and a phone line can be added to any package for $25 per month. A limited-time promotion waives the installation fee, described as a $149 value.