Digital Genius
London · Founded 2014 · 10 known investors
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DigitalGenius offers an AI platform for ecommerce customer service, using a hybrid approach that combines large language models with structured workflows to resolve customer conversations across channels like email, chat, and voice. Its AI agents connect to a brand's existing tech stack to take actions and fully resolve queries, and it serves ecommerce brands.
Founders & leadership
Digital Genius was founded in 2014 by Dmitry Aksenov.

Investors · 10
How we know: the VCSheet dataset · github.com · open dataset · 5k.vc investor directory · Not right? Tell us
How we know: lererhippeau.com · Not right? Tell us
How we know: Lumia Capital's portfolio page · Not right? Tell us
How we know: MMC Ventures's portfolio page · Not right? Tell us
How we know: RRE Ventures's portfolio page · the VCSheet dataset · Not right? Tell us
How we know: Runa Capital's portfolio page · open dataset · 5k.vc investor directory · Not right? Tell us
How we know: Spider Capital's portfolio page · Not right? Tell us
How we know: the VCSheet dataset · open dataset · 5k.vc investor directory · Not right? Tell us
How we know: the VCSheet dataset · Not right? Tell us
Reported raises · per SEC filings
Form D private placements$750K disclosed across 1 round · 2015
▶$750KraisedMay 2015 · 2 investors · OtherRule 506(b)
- Dmitry AksenovExecutive Officer, Director
- Offering amount
- $3M
- Amount sold
- $750K
- First sale
- May 2015
- Incorporated
- Other, United Kingdom, 2014
- Federal exemptions
- 06b
Source: SEC EDGAR Form D. Amounts as filed; amended filings shown once at their latest values.
Founder mafia
2 people who came through Digital Genius went on to found or lead other companies.
Frequently asked questions
- What does Digital Genius do?
- DigitalGenius offers an AI platform for ecommerce customer service, using a hybrid approach that combines large language models with structured workflows to resolve customer conversations across channels like email, chat, and voice. Its AI agents connect to a brand's existing tech stack to take actions and fully resolve queries, and it serves ecommerce brands.
- Who founded Digital Genius?
- Digital Genius was founded by Dmitry Aksenov in 2014.
- Who are Digital Genius's investors?
- Digital Genius's investors include Bloomberg Beta, Lerer Hippeau, Lumia Capital, MMC Ventures, RRE Ventures, Runa Capital, Runway Venture Partners, Spider Capital and 2 more.
- How much funding has Digital Genius raised?
- Digital Genius has disclosed $750K raised across 1 round.
- Where is Digital Genius headquartered?
- Digital Genius is headquartered in London.






