Digital Genius
London · Founded 2014 · 9 known investors
Find your way into Digital Genius
228 people in our graph share verified history with the Digital Genius team — schools, employers, funds. One of them is your warm intro.
Catherine Bergersenunlockedknows Dmitry Aksenov · together at University of Bath
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DigitalGenius offers an AI platform for ecommerce customer service, using a hybrid approach that combines large language models with structured workflows to resolve customer conversations across channels like email, chat, and voice. Its AI agents connect to a brand's existing tech stack to take actions and fully resolve queries, and it serves ecommerce brands.
Founders & leadership
Digital Genius was founded in 2014 by Dmitry Aksenov.
DA
Dmitry AksenovinFounder and CEO2014–2019Dmitry Aksenov is a founder and CEO of DigitalGenius, an AI-powered customer service automation platform for ecommerce brands. He previously co-founded Net0, a carbon emissions management platform, and has founded multiple venture-backed software companies since 2012.
Investors · 9
Lumia CapitalSan Francisco · $25K – $30M
MMC VenturesLondon · $635K – $13M
Runa CapitalSofia · $500K – $5M
Runway Venture PartnersNew York · $1M
Spider CapitalSan Francisco · $500K
SquareOneBerlin · $378K – $3.8M
Bloomberg BetareportedSan Francisco · $25K – $1M
Lowercase CapitalreportedJackson
RRE VenturesreportedNew York · $5M – $15M
Reported raises · per SEC filings
Form D private placements$750K disclosed across 1 round · 2015
▶$750KraisedMay 2015 · 2 investors · OtherRule 506(b)
▶$750KraisedMay 2015 · 2 investors · Other
Rule 506(b)Officers, directors & promoters on the filing
- Dmitry AksenovExecutive Officer, Director
- Offering amount
- $3M
- Amount sold
- $750K
- First sale
- May 2015
- Incorporated
- Other, United Kingdom, 2014
- Federal exemptions
- 06b
Source: SEC EDGAR Form D. Amounts as filed; amended filings shown once at their latest values.
In the news
Frequently asked questions
- What does Digital Genius do?
- DigitalGenius offers an AI platform for ecommerce customer service, using a hybrid approach that combines large language models with structured workflows to resolve customer conversations across channels like email, chat, and voice. Its AI agents connect to a brand's existing tech stack to take actions and fully resolve queries, and it serves ecommerce brands.
- Who founded Digital Genius?
- Digital Genius was founded by Dmitry Aksenov in 2014.
- Who are Digital Genius's investors?
- Digital Genius's investors include Lumia Capital, MMC Ventures, Runa Capital, Runway Venture Partners, Spider Capital, SquareOne, Bloomberg Beta, Lowercase Capital and 1 more.
- How much funding has Digital Genius raised?
- Digital Genius has disclosed $750K raised across 1 round.
- Where is Digital Genius headquartered?
- Digital Genius is headquartered in London.