/Companies

Digital Genius

London · Founded 2014 · 10 known investors

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DigitalGenius offers an AI platform for ecommerce customer service, using a hybrid approach that combines large language models with structured workflows to resolve customer conversations across channels like email, chat, and voice. Its AI agents connect to a brand's existing tech stack to take actions and fully resolve queries, and it serves ecommerce brands.

Founders & leadership

Digital Genius was founded in 2014 by Dmitry Aksenov.

DADmitry Aksenov
Dmitry AksenovFounder and CEO2014–2019Dmitry Aksenov is a founder and CEO of DigitalGenius, an AI-powered customer service automation platform for ecommerce brands. He previously co-founded Net0, a carbon emissions management platform, and has founded multiple venture-backed software companies since 2012.
MN
Mikhail NaumovFounder

Investors · 10

Reported raises · per SEC filings

Form D private placements

$750K disclosed across 1 round · 2015

▶$750KraisedMay 2015 · 2 investors · Other
Rule 506(b)
Officers, directors & promoters on the filing
  • Dmitry AksenovExecutive Officer, Director
Offering amount
$3M
Amount sold
$750K
First sale
May 2015
Incorporated
Other, United Kingdom, 2014
Federal exemptions
06b
Full filing on SEC EDGAR ↗

Source: SEC EDGAR Form D. Amounts as filed; amended filings shown once at their latest values.

Founder mafia

2 people who came through Digital Genius went on to found or lead other companies.

Frequently asked questions

What does Digital Genius do?
DigitalGenius offers an AI platform for ecommerce customer service, using a hybrid approach that combines large language models with structured workflows to resolve customer conversations across channels like email, chat, and voice. Its AI agents connect to a brand's existing tech stack to take actions and fully resolve queries, and it serves ecommerce brands.
Who founded Digital Genius?
Digital Genius was founded by Dmitry Aksenov in 2014.
Who are Digital Genius's investors?
Digital Genius's investors include Bloomberg Beta, Lerer Hippeau, Lumia Capital, MMC Ventures, RRE Ventures, Runa Capital, Runway Venture Partners, Spider Capital and 2 more.
How much funding has Digital Genius raised?
Digital Genius has disclosed $750K raised across 1 round.
Where is Digital Genius headquartered?
Digital Genius is headquartered in London.