Daydream

DayDream (daydream.dental) offers full-service dental billing and revenue cycle management delivered as an outsourced service to dental practices. Its scope spans insurance verification, claim submission and follow-up, payment posting, patient billing and reporting analytics, positioned as a way for practice front-office staff to shift attention from administrative work to in-office patient experience.

The service is organized into three main lines. The Insurance A/R suite covers clean claim submission with supporting attachments and narratives, working each outstanding claim every seven days until paid, payment posting with insurance adjustments, appealing denials, and audit logs for progress tracking. Insurance verification produces custom benefit breakdowns tailored to a practice's coding needs, saved directly into the practice management system, with schedules verified five to seven days ahead and accommodation for walk-ins, plus PMS updates such as coverage percentages and fee schedule attachments. Patient billing sends electronic statements multiple times per week, mails customized 60/90/final past-due statements carrying the practice's logo and branding, includes payment links and QR codes, and makes three outreach attempts by text, email and electronic channels with contact logs retained. The company also references a product called ChatPMS on its site.

Business model

DayDream sells an outsourced billing service to dental practices, engaging directly with each office and assigning a dedicated account manager who works inside the practice's own management software and insurance portals.