ClearGrid

ClearGrid is a debt resolution platform operating from the United Arab Emirates. It provides borrowers with an online account through which they can review outstanding balances, see payment history and next steps, schedule payments and build repayment plans that fit their circumstances. The company positions the service around self-service access available at any time, transparency of balance and payment information, and flexibility in how and when repayment occurs.

Alongside the self-service tools, ClearGrid handles outbound contact with customers whose debts it is working to resolve. Its published customer material addresses why it contacts individuals, how it communicates, how customers can verify that messages are genuine rather than phishing attempts, accepted payment methods, and what options exist for customers who cannot pay immediately. The company also publishes information on the security of customer data.

Business model

ClearGrid engages directly with borrowers to resolve outstanding debt, providing an account portal for payments and payment plans and managing customer communications.