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Casap

San Francisco, US · Founded 2023 · 61 employees on LinkedIn · 5 known investors

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Casap is an AI agent platform for dispute and fraud operations at financial institutions including banks, credit unions, and fintechs. The platform automates manual dispute resolution and fraud detection workflows to reduce costs and operational risk.

AI & Machine LearningEnterprise SoftwareFintechSaaS

Founders & leadership

Casap was founded in 2023 by Shanthi Shanmugam, Saisi Peter, and Saisi ​‌‌‍.

SSShanthi Shanmugam
Shanthi ShanmugamChief Executive Officer, Co-FounderShe previously led product initiatives at Robinhood, including the cryptocurrency and round-the-clock support offerings.
SPSaisi Peter
Saisi PeterCo-Founder
S​
Saisi ​‌‌‍Founder

Investors · 5

Emergence Capital Partnerslisted by Emergence Capital PartnersSan Francisco · $500K – $10Mvia Lotti Siniscalco · led

How we know: Emergence Capital Partners's portfolio page · a partner's Signal profile · Not right? Tell us

Gener8torlisted by Gener8torMadison · $100K

How we know: Gener8tor's portfolio page · Not right? Tell us

Lightspeed Venture Partnerslisted by Lightspeed Venture PartnersMenlo Park · $1M – $5M

How we know: Lightspeed Venture Partners's portfolio page · Not right? Tell us

Primary Venture Partnerslisted by Primary Venture PartnersNew York · $1M – $3M

How we know: Primary Venture Partners's portfolio page · the VCSheet dataset · Not right? Tell us

Funding

SEC filings, press & company announcements

$50M disclosed across 2 of 3 rounds · 2024–2025

Source: company announcements and press reports — follow each round's link for the claim.

Related companies · 2

ASAPPASAPP develops AI software for customer service and contact center operations, including generative AI agents and a customer experience platform. The company serves enterprise organizations running large contact centers.
LendAPILendAPI provides a platform for building and launching fintech products, handling compliance, onboarding, fraud detection, and credit risk management. The platform serves fintech companies and lenders with tools including decision engines, no-code app builders, and integrations for lending workflows.

Companies working in the same space as Casap.

In the news

AI Startup Casap Raises $25 Million to Fight First-Party Fraud | PYMNTS.compymnts.com · Aug 2025Casap Raises $25M Series A to Revolutionize Payment Disputes with AI and Eliminate First Party Fraud Lossesfinance.yahoo.com · Aug 2025Casap Raises $25M Series A Fundingfinsmes.com · Aug 2025Casap Raises $8.5M in Fundingfinsmes.com · Oct 2024

Frequently asked questions

What does Casap do?
Casap is an AI agent platform for dispute and fraud operations at financial institutions including banks, credit unions, and fintechs. The platform automates manual dispute resolution and fraud detection workflows to reduce costs and operational risk.
Who founded Casap?
Casap was founded by Shanthi Shanmugam, Saisi Peter, Saisi ​‌‌‍ in 2023.
Who are Casap's investors?
Casap's investors include Commerce Ventures, Emergence Capital Partners, Gener8tor, Lightspeed Venture Partners, Primary Venture Partners.
How much funding has Casap raised?
Casap has disclosed $50M raised across 2 of its 3 known rounds.
Where is Casap headquartered?
Casap is headquartered in San Francisco, US.