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Casap

San Francisco, US · Founded 2023 · 61 employees on LinkedIn · 3 known investors

Find your way into Casap

707 people in our graph share verified history with the Casap team — schools, employers, funds. One of them is your warm intro.

Ken Chenaultunlockedknows Shanthi Shanmugam · together at Chief (overlapped)
×3knows the team · via Robinhood
knows the team · via Facebook
×3knows the team · via Salesforce
×4knows the team · via Chief

Casap is an AI agent platform for dispute and fraud operations at financial institutions including banks, credit unions, and fintechs. The platform automates manual dispute resolution and fraud detection workflows to reduce costs and operational risk.

AI & Machine LearningEnterprise SoftwareFintechSaaS

Founders & leadership

Casap was founded in 2023 by Shanthi Shanmugam, Saisi Peter, and Saisi ​‌‌‍.

SSShanthi Shanmugam
Shanthi ShanmugaminChief Executive Officer, Co-FounderShe previously led product initiatives at Robinhood, including the cryptocurrency and round-the-clock support offerings.
SPSaisi Peter
Saisi PeterCo-Founder
S​
Saisi ​‌‌‍Founder

Investors · 3

Commerce VenturesSan Francisco · $1M – $5M
Emergence Capital PartnersSan Francisco · $500K – $10Mvia Lotti Siniscalco · led
Primary Venture PartnersNew York · $1M – $3M

Funding

SEC filings, press & company announcements

$50M disclosed across 2 of 3 rounds · 2024–2025

Source: company announcements and press reports — follow each round's link for the claim.

Competitors · 2

by search overlap
ASAPP6 shared keywordsASAPP develops AI software for customer service and contact center operations, including generative AI agents and a customer experience platform. The company serves enterprise organizations running large contact centers.
LendAPI3 shared keywordsLendAPI provides a platform for building and launching fintech products, handling compliance, onboarding, fraud detection, and credit risk management. The platform serves fintech companies and lenders with tools including decision engines, no-code app builders, and integrations for lending workflows.

Companies competing with Casap for the same Google search keywords, organic and paid, via search-intersection analysis.

In the news

AI-powered payment disputes platform Casap raises $25mfinextra.com · Aug 2025AI Startup Casap Raises $25 Million to Fight First-Party Fraud | PYMNTS.compymnts.com · Aug 2025Casap Raises $25M Series A to Revolutionize Payment Disputes with AI and Eliminate First Party Fraud Lossesfinance.yahoo.com · Aug 2025Casap Raises $25M Series A Fundingfinsmes.com · Aug 2025Casap Raises $8.5M in Fundingfinsmes.com · Oct 2024

Frequently asked questions

What does Casap do?
Casap is an AI agent platform for dispute and fraud operations at financial institutions including banks, credit unions, and fintechs. The platform automates manual dispute resolution and fraud detection workflows to reduce costs and operational risk.
Who founded Casap?
Casap was founded by Shanthi Shanmugam, Saisi Peter, Saisi ​‌‌‍ in 2023.
Who are Casap's investors?
Casap's investors include Commerce Ventures, Emergence Capital Partners, Primary Venture Partners.
How much funding has Casap raised?
Casap has disclosed $50M raised across 2 of its 3 known rounds.
Where is Casap headquartered?
Casap is headquartered in San Francisco, US.