CareTeam Technologies
2 known investors
Vancouver-based digital health company whose platform coordinates care plans among patients, families and clinicians.
Also known as Careteam · Careteam Technologies Inc. · getcareteam
Investors · 2
Company profile
researched Aug 2026Careteam Technologies Inc. is a Vancouver, British Columbia digital health company that operates a care coordination and collaboration platform for patients with complex and chronic conditions. Clinicians use the platform to build personalized care plans that include instructions and recommended resources; patients and their primary caregivers can then share those plans with their wider circle of care, and the platform keeps participants on task and informed across hospital, clinic and home-care settings. Patients control which members of their support network are involved.
For health organizations, Careteam is positioned as an enterprise intervention platform intended to reduce emergency room visits, readmissions, missed appointments and length of stay while improving outcomes and patient satisfaction, and to give organizations visibility into whether care plans are being followed so they can intervene proactively. The company describes the platform as AI-enabled and as built by clinicians and patients, and has trialled it across chronic care, emergency discharge, surgery, holistic health coaching, urban tertiary hospital and rural community care settings. As of the Gust profile, the company was at a "full product ready" stage with about 10 employees.
Founding story
Careteam Technologies was started in October 2016 by physician Dr. Alexandra T. Greenhill, health technology leader Jeremy Smith and technology entrepreneur Rob Attwell, who identified fragmentation of health care as the industry's central problem and observed that what happens between health care visits often affects outcomes more than the visits themselves. Greenhill and Attwell had previously co-founded myBestHelper, a marketplace for families seeking child and elder care, and Greenhill and Smith had co-led a $108M EMR implementation.
Business model
Careteam sells its platform to health organizations, including hospitals and health systems, that are seeking to move toward patient-centered care. The Gust profile states that hospitals pay $50 per care plan per year to provide the platform to their patients.
Enterprise software sold to health organizations, priced per care plan per year (stated at $50/year/care plan for hospitals).
Traction
Recognition from healthcare system leaders and end users, platform trials across multiple care settings and geographies, completion of multiple funding rounds, a team that nearly doubled in size, and entry into international markets. Approximately 10 employees were reported on the company's Gust profile.
Latest developments
In July 2023 Careteam received $400K in additional funding from Baycrest's Centre for Aging + Brain Health Innovation, and the company reported focusing on expanding its presence in Canada and the US by partnering with additional health systems.
▸Full profile — market position, technology, go-to-market, geography, history, risks & controversies
Market position
Positions itself as a cross-setting, patient-centered care coordination platform addressing health system fragmentation, in contrast to point solutions focused on one issue at a time; described as award-winning and recognized among the New Ventures BC Top 10.
Breadth of applicability across care settings from chronic disease management to emergency discharge, surgery and community care; patient control over who in their support network participates; a stated "quadruple bottom line" of outcomes, experience, cost and resource use; and origins in clinician and patient co-design.
Technology
A cloud-based, AI-enabled care coordination platform on which clinicians create personalized care plans containing instructions and resources, patients and caregivers share those plans with a chosen circle of care, and organizations monitor adherence and intervene when plans go off track. The platform is designed to adapt to multiple care settings rather than a single condition or workflow.
Go-to-market
Direct enterprise sales and partnerships with health systems in Canada and the United States, supported by pilot deployments across varied care settings and participation in innovation programs and startup competitions such as New Ventures BC. Grant funding from health innovation bodies has also supported development.
Health systems, hospitals and other health organizations serving patients with complex chronic conditions and significant health events; end users include patients, family caregivers and clinicians.
Geography
Headquartered in Vancouver, British Columbia, Canada, with initial rollout in British Columbia and Ontario and expansion into the United States and the United Kingdom; the company has stated a focus on partnering with more health systems in Canada and the US.
History
Founded in October 2016 in Vancouver, the company began rolling out its platform in British Columbia and Ontario before expanding toward the United States and United Kingdom. It received an investment from Pique Ventures in 2019 and subsequently worked with outsourced finance and HR provider Tandem Innovation Group on bookkeeping, financial modelling, capital raising and recruiting. In July 2023 it received $400K in additional funding from Baycrest's Centre for Aging + Brain Health Innovation. Over the course of that engagement the company completed multiple funding rounds, nearly doubled its team size and entered international markets. It was also named to the New Ventures BC Top 10.
Risks & controversies
The company has cited a prevailing industry perception that healthcare change must be incremental and single-issue as a barrier to communicating a multi-problem platform, and noted that its management team was stretched by administrative demands during a period of accelerating growth.
Compiled by commissioned research from 5 cited public sources — announcements, filings, and press listed under research sources below.
Key figures
latest reportedCompany-reported or press-reported figures, each dated to when it was claimed — not independently audited.
Timeline · 4
launches, deals, and filingsCareteam received $400K in additional funding from Baycrest's Centre for Aging + Brain Health Innovation (CABHI).
$400K source ↗
Careteam received an investment from Pique Ventures in 2019, after which it engaged outsourced finance support to prepare for a further round.
Careteam Technologies was featured as a New Ventures BC Top 10 Spotlight company, participating in the NVBC competition.
After rolling out in British Columbia and Ontario, the company began expanding into the United States and United Kingdom; it later reported having entered international markets and focusing on partnerships with more health systems in Canada and the US.
Dated company events from announcements, filings, and press; legal rows summarize public dockets and regulator releases.
▸Research sources · 5
primary sources listed
- Case Study – Careteam Technologies – Tandem Innovation Grouptandemig.com · web
5 public sources were cited for this profile; the first-party ones are listed here.
Frequently asked questions
- What does CareTeam Technologies do?
- Vancouver-based digital health company whose platform coordinates care plans among patients, families and clinicians.
- Who are CareTeam Technologies's investors?
- CareTeam Technologies's investors include BCF Ventures, WUTIF Capital.