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Blip

8 known investors

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Blip provides conversational AI and customer interaction orchestration software for enterprise companies. The platform enables businesses to automate sales, retention, and customer service across channels like WhatsApp using intelligent agents and product catalogs.

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Founders & leadership

RORoberto Oliveira
Roberto OliveiraFounderCo-founder and CEO of Blip, a conversational AI platform for business messaging between brands and customers. He completed executive education in innovation and entrepreneurship at Stanford University, holds a degree in electrical and telecommunications engineering from UFMG, has more than 23 years of experience building technology companies, co-founded Confrapar and Minu, and has invested in several startups as an angel investor.

Investors · 8

Funding

SEC filings, press & company announcements

Source: company announcements and press reports — follow each round's link for the claim.

Company profile

researched Aug 2026

Blip is a conversational intelligence company that provides an enterprise platform for orchestrating customer journeys across messaging channels. Its platform covers the stages the company describes as listening, attracting, converting and engaging: conversational campaigns across multiple channels, in-conversation payments via credit card or payment links, AI-assisted human support, and market-listening intelligence. The core product concept is the "Intelligent Contact", a conversational layer that centralizes the channels a customer uses, preserves interaction context, and connects human agents, automations and AI agents into a single continuous journey.

The platform supports Meta channels (WhatsApp, Instagram, Facebook Messenger), its own embeddable Blip Chat widget for websites and apps, and Apple Messages for Business, SMS, email, Telegram, Microsoft Teams and Google RCS. Building blocks include Builder, a drag-and-drop visual editor for creating conversational flows without code; Studio, for configuring large language models, knowledge bases, tool and API integrations, instructions and guardrails, and for combining deterministic flows with AI agents; BLU (Blip Language Understanding), a native natural language processing component; and Analytics and Customer Service modules for bot journey reporting and for real-time queue, agent productivity and CSAT/response-time monitoring. Integration with existing CRM and ERP systems is offered through APIs and SDKs. Vertical solutions include Blip Cred for credit journeys, product catalogs and WhatsApp payments.

Blip serves industries including retail, banking and financial services, utilities, services, education, telecommunications, automotive and health. Published customer cases include Stellantis (AI agent for tow tracking and vehicle-manual queries on WhatsApp), Banco Arbi (WhatsApp credit journeys via Blip Cred), Energisa (interpretation of critical customer reports using Studio), YDUQS (enrollment growth through personalized AI on WhatsApp), Leroy Merlin (quote requests, assisted sales and segmented marketing on WhatsApp), Afya (student debt and self-service flows across 43 institutions) and Smart Fit (WhatsApp Flows).

Compiled by commissioned research from 8 cited public sources — announcements, filings, and press listed under research sources below.

Related companies · 4

Companies working in the same space as Blip.

In the news

▸Research sources · 8

primary sources listed

8 public sources were cited for this profile; the first-party ones are listed here.

Frequently asked questions

What does Blip do?
Brazilian conversational intelligence platform that orchestrates customer journeys across WhatsApp and other messaging channels.
Who founded Blip?
Blip was founded by Roberto Oliveira.
Who are Blip's investors?
Blip's investors include Softbank Latin America Fund, Warburg Pincus, Browder Capital, Dash Fund, Endeavor Catalyst, Shrug Capital, Susa Ventures, Wischoff Ventures.