bidgely

Bidgely provides UtilityAI, an artificial intelligence platform for electric utilities that turns smart meter data into appliance-level intelligence for individual customers, grid assets and hourly time periods. Its patented disaggregation identifies what is running inside homes and businesses from meter data alone, without surveys, smart plugs or customer action, and this forms the foundation for the rest of the platform. Additional layers include a generative AI interface that lets customer service representatives and grid planners query data in plain English, and agentic AI that runs continuously across targeting, outreach, enrollment and program management under rules and approvals set by the utility.

The platform is organized into solution areas covering customer engagement (for example personalized high-bill alerts), grid planning (identifying loads behind transformers, hidden behind-the-meter solar and EV load), energy efficiency (targeting rebates and HVAC replacement based on actual appliance usage and degradation), EV and electrification (detecting EVs and heat pumps and guiding charging behavior and rate plans) and rates and affordability (matching customers to time-of-use rates or assistance programs). It can be deployed as SaaS or within the utility's own cloud environment. In March 2025 Bidgely acquired Grid4C, an AI predictive analytics developer for the energy industry, to extend its analytics across grid-side management and consumer engagement.

Founding story

Abhay Gupta is identified as founder and CEO, previously at Grid Net and an alumnus of the University of Southern California, and Vivek Garud as co-founder and CTO, an alumnus of the Indian Institute of Technology, Bombay.

Business model

Bidgely licenses its UtilityAI software to electric utilities, delivered either as a hosted SaaS service or deployed inside the customer's own cloud environment, spanning customer experience, grid operations, energy efficiency and electrification program use cases.

Software licensing/subscription revenue from utility customers for the UtilityAI platform, deployed as SaaS or in the customer's cloud.

Traction

The company reports analyzing more than 38 million meters, processing about 1TB of data daily, 270 billion data points per home, and over 50 utility deployments. Published case study outcomes include narrowing 33,000 detected EVs to 1,000 high-impact customers for targeted time-of-use adoption, delivery of more than 20 million personalized communications with 3x engagement lift and 97% customer satisfaction, and a deployment achieving 238% of contracted savings in its first year.

Latest developments

Bidgely acquired Grid4C in March 2025 to expand its AI-powered energy analytics for both grid-side management and consumer engagement. Its current product messaging emphasizes generative AI question-answering and agentic AI workflows layered on top of its disaggregation engine.