/Companies

Avoca

YC W23

New York City, US · Founded 2022 · 85 employees · Hiring · 35 known investors

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Avoca provides AI-powered customer service agents for service-based businesses that handle incoming calls, text messages, and chats to book appointments and re-engage customers. The platform targets HVAC, plumbing, electrical, auto repair, construction, and other service industries with features for call answering, lead capture, customer nurture campaigns, and call coaching.

Also known as Alphablock Labs Inc. · Alphablock Labs, Inc. · synergy.ai

AI & Machine LearningEnterprise SoftwareSaaSSales TechUnited States of AmericaAmerica / Canada

Founders & leadership· Y Combinator alumni (W23)

Avoca was founded in 2022 by Apurva Shrivastava, Tyson Chen, and Sissi Li Zhou.

ASApurva Shrivastava
Apurva ShrivastavaFounderApurva studied computer science at MIT and has held engineering roles at Apple, Sunshine, and Retool. He is a second-time founder.
TCTyson Chen
Tyson ChenFounder, Co-CEOHe previously worked for three years as a product manager at Nuro on autonomous delivery systems, and spent two years as a consultant at BCG advising Fortune 500 companies on AI applications. He studied computer science at MIT with a focus on machine learning research in generative AI for drug discovery.
SLSissi Li Zhou
Sissi Li ZhouCo-founder · Customer Success

Investors · 35

Audaciouslisted by AudaciousSan Francisco

How we know: the VCSheet dataset · Y Combinator's founder network · Not right? Tell us

Formus Capitallisted by Formus Capital

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The E14 Fundlisted by The E14 FundCambridge · $1M – $5M

How we know: The E14 Fund's portfolio page · the VCSheet dataset · Y Combinator's founder network · Not right? Tell us

Agrolimen Venturesreported

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Alt CapitalreportedSan Francisco · $1M – $10M

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Amplify CapitalreportedToronto · $365K – $730K

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FAST — by GETTYLABreportedSan Francisco · $100K

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General CatalystreportedSan Francisco · $30M

How we know: funding news · prnewswire.com · Y Combinator's founder network · Not right? Tell us

Not Yet VenturesreportedCharlottesville

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Romulus CapitalreportedBoston · $250K – $10M

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TCP CapitalreportedMiami

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Vicus VenturesreportedNew York

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Also in the syndicate · 2

MeritechleadMeritech Capital

Funding

SEC filings, press & company announcements

$125M disclosed across 1 of 4 rounds · 2026

Source: company announcements and press reports — follow each round's link for the claim.

Related companies · 4

Companies working in the same space as Avoca.

Legal entities · 2

corporate structure
Alphablock Labs Inc.
Alphablock Labs, Inc.

In the news

Frequently asked questions

What does Avoca do?
Avoca provides AI-powered customer service agents for service-based businesses that handle incoming calls, text messages, and chats to book appointments and re-engage customers. The platform targets HVAC, plumbing, electrical, auto repair, construction, and other service industries with features for call answering, lead capture, customer nurture campaigns, and call coaching.
Who founded Avoca?
Avoca was founded by Apurva Shrivastava, Tyson Chen, Sissi Li Zhou in 2022.
Who are Avoca's investors?
Avoca's investors include Alumni Ventures, Amino Capital, Amplify Partners, Audacious, BoxGroup, Capital 49, Citta Capital, Formus Capital and 25 more.
How much funding has Avoca raised?
Avoca has disclosed $125M raised across 1 of its 4 known rounds.
Where is Avoca headquartered?
Avoca is headquartered in New York City, US.