Fundraising Fox

Avoca

YC W23

New York City, US · Founded 2022 · 85 employees · Hiring · 19 known investors

Find your way into Avoca

1,280 people in our graph share verified history with the Avoca team — schools, employers, funds. One of them is your warm intro.

Lou Segallunlockedknows Tyson Chen · together at Massachusetts Institute of Technology (overlapped)
×10knows the team · via Y Combinator
knows the team · via MIT Media Lab

Avoca provides AI-powered customer service agents for service-based businesses that handle incoming calls, text messages, and chats to book appointments and re-engage customers. The platform targets HVAC, plumbing, electrical, auto repair, construction, and other service industries with features for call answering, lead capture, customer nurture campaigns, and call coaching.

Also known as synergy.ai

AI & Machine LearningEnterprise SoftwareSaaSUnited States of AmericaAmerica / Canada

Founders & leadership· Y Combinator alumni (W23)

Avoca was founded in 2022 by Apurva Shrivastava, Tyson Chen, and Sissi Li Zhou.

ASApurva Shrivastava
Apurva Shrivastavain𝕏FounderApurva studied computer science at MIT and has held engineering roles at Apple, Sunshine, and Retool. He is a second-time founder.
TCTyson Chen
Tyson CheninFounderHe previously worked for three years as a product manager at Nuro on autonomous delivery systems, and spent two years as a consultant at BCG advising Fortune 500 companies on AI applications. He studied computer science at MIT with a focus on machine learning research in generative AI for drug discovery.
SLSissi Li Zhou
Sissi Li ZhouinCo-founder · Customer Success

Investors · 19

Amplify PartnersMenlo Park · $500K – $5M
AudaciousSan Francisco
BoxGroupNew York · $1M
Citta CapitalPalo Altovia Jim Mao · inferred
Formus Capital
Kleiner PerkinsMenlo Park · $500K – $15M
OUTBOUND CAPITALSaratoga Springs
Pathlight VenturesOld Bridge · $500K – $5M
Standard CapitalSan Francisco
The E14 FundCambridge · $1M – $5M
Y CombinatorSan Francisco · $500K
Alt CapitalreportedSan Francisco · $1M – $10M
Amplify Partners CVreportedMenlo Park
General Catalystreported · 2 sourcesSan Francisco · $30M
Khosla VenturesreportedMenlo Park · $5K – $50M
Nexus Venture PartnersreportedPort Louis, Port Louis · $500K – $10M
Soma CapitalreportedSacramento · $100K – $300K

Also in the syndicate · 2

MeritechleadMeritech Capital

Funding

SEC filings, press & company announcements

$125M disclosed across 1 of 4 rounds · 2026

Source: company announcements and press reports — follow each round's link for the claim.

Competitors · 4

by search overlap
ServiceTitan84 shared keywordsServiceTitan provides software for private equity firms and their portfolio companies in the trades industry, offering centralized multi-entity management, standardized operations, and consolidated reporting. The platform includes AI-driven analytics for identifying growth opportunities and a marketplace of integrations for productivity and customer experience.
Jobber57 shared keywordsJobber provides software for scheduling, invoicing, and client management for home service businesses. The platform helps service-based entrepreneurs manage administrative tasks and operations across multiple locations.
HouseCall Pro55 shared keywordsHousecall Pro is a software platform for service-based businesses (HVAC, plumbing, electrical, cleaning, junk removal, and appliance repair) to manage scheduling, dispatching, invoicing, and customer communication. The platform serves home service professionals and contractors across 50+ industries.
Podium50 shared keywordsPodium provides an AI-powered customer engagement platform that automates appointment booking and lead conversion for local businesses across multiple industries, enabling 24/7 customer response and higher conversion rates.

Companies competing with Avoca for the same Google search keywords, organic and paid, via search-intersection analysis.

In the news

Almost 90 new unicorns have been minted so far this year — here they are | TechCrunchtechcrunch.com · Jul 2026Avoca reaches $1B valuation after $125M raise for Home ...siliconreport.com · May 2026Avoca Raises $125M+, Reaches $1B Valuation | Let's Data Scienceletsdatascience.com · May 2026Avoca Raises $125M+ at $1B Valuationthesaasnews.com · Apr 2026Avoca Raises Series B at $1B Valuationsvpost.com · Apr 2026Avoca Raises $125M+ at $1B Valuation to Power America's Services Economy With AIfinance.yahoo.com · Apr 2026Wilson Sonsini Advises Avoca on More Than $125 Million in Financings at a $1 Billion Valuation | Wilson Sonsiniwsgr.com · Apr 2026Avoca Closes Series B Funding at $1 Billion Valuation; Raises USD125M in Totalfinsmes.com · Apr 2026

Frequently asked questions

What does Avoca do?
Avoca provides AI-powered customer service agents for service-based businesses that handle incoming calls, text messages, and chats to book appointments and re-engage customers. The platform targets HVAC, plumbing, electrical, auto repair, construction, and other service industries with features for call answering, lead capture, customer nurture campaigns, and call coaching.
Who founded Avoca?
Avoca was founded by Apurva Shrivastava, Tyson Chen, Sissi Li Zhou in 2022.
Who are Avoca's investors?
Avoca's investors include Amplify Partners, Audacious, BoxGroup, Citta Capital, Formus Capital, Kleiner Perkins, OUTBOUND CAPITAL, Pathlight Ventures and 9 more.
How much funding has Avoca raised?
Avoca has disclosed $125M raised across 1 of its 4 known rounds.
Where is Avoca headquartered?
Avoca is headquartered in New York City, US.