Avoca
YC W23New York City, US · Founded 2022 · 85 employees · Hiring · 16 known investors
Avoca provides AI-powered customer service agents for service-based businesses that handle incoming calls, text messages, and chats to book appointments and re-engage customers. The platform targets HVAC, plumbing, electrical, auto repair, construction, and other service industries with features for call answering, lead capture, customer nurture campaigns, and call coaching.
Also known as synergy.ai
Founders & leadership· Y Combinator alumni (W23)
Avoca was founded in 2022 by Apurva Shrivastava and Tyson Chen.
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Apurva Shrivastavain𝕏FounderApurva studied computer science at MIT and has held engineering roles at Apple, Sunshine, and Retool. He is a second-time founder.
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Tyson CheninFounderHe previously worked for three years as a product manager at Nuro on autonomous delivery systems, and spent two years as a consultant at BCG advising Fortune 500 companies on AI applications. He studied computer science at MIT with a focus on machine learning research in generative AI for drug discovery.
Investors · 16
Amplify PartnersMenlo Park · $500K – $5M
AudaciousSan Francisco
BoxGroupNew York · $1M
Citta CapitalPalo Altovia Jim Mao · inferred
Formus Capital
Kleiner PerkinsMenlo Park · $500K – $15M
OUTBOUND CAPITALSaratoga Springs
Pathlight VenturesOld Bridge · $500K – $5M
Standard CapitalSan Francisco
The E14 FundCambridge · $1M – $5M
Y CombinatorSan Francisco · $500K
Alt CapitalreportedSan Francisco · $1M – $10M
Amplify Partners CVreportedMenlo Park
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General Catalystreported · 2 sourcesSan Francisco · $30M
Khosla VenturesreportedMenlo Park · $5K – $50M
Also in the syndicate · 1
Meritechlead
Funding
SEC filings, press & company announcements- Undisclosed amountSeries BApr 2026 · 4 sources
General Catalyst (lead), Kleiner Perkins (lead), Meritech (lead), Y Combinator (lead), Amplify Partners
Source ↗
Source: company announcements and press reports — follow each round's link for the claim.
Competitors · 4
by search overlap
ServiceTitan84 shared keywordsServiceTitan provides software for private equity firms and their portfolio companies in the trades industry, offering centralized multi-entity management, standardized operations, and consolidated reporting. The platform includes AI-driven analytics for identifying growth opportunities and a marketplace of integrations for productivity and customer experience.
Jobber57 shared keywordsJobber provides software for scheduling, invoicing, and client management for home service businesses. The platform helps service-based entrepreneurs manage administrative tasks and operations across multiple locations.
HouseCall Pro55 shared keywordsHousecall Pro is a software platform for service-based businesses (HVAC, plumbing, electrical, cleaning, junk removal, and appliance repair) to manage scheduling, dispatching, invoicing, and customer communication. The platform serves home service professionals and contractors across 50+ industries.
Podium50 shared keywordsPodium provides an AI-powered customer engagement platform that automates appointment booking and lead conversion for local businesses across multiple industries, enabling 24/7 customer response and higher conversion rates.
Companies competing with Avoca for the same Google search keywords, organic and paid, via search-intersection analysis.
In the news
Almost 90 new unicorns have been minted so far this year — here they are | TechCrunchtechcrunch.com · Jul 2026Frequently asked questions
- What does Avoca do?
- Avoca provides AI-powered customer service agents for service-based businesses that handle incoming calls, text messages, and chats to book appointments and re-engage customers. The platform targets HVAC, plumbing, electrical, auto repair, construction, and other service industries with features for call answering, lead capture, customer nurture campaigns, and call coaching.
- Who founded Avoca?
- Avoca was founded by Apurva Shrivastava, Tyson Chen in 2022.
- Who are Avoca's investors?
- Avoca's investors include Amplify Partners, Audacious, BoxGroup, Citta Capital, Formus Capital, Kleiner Perkins, OUTBOUND CAPITAL, Pathlight Ventures and 7 more.
- Where is Avoca headquartered?
- Avoca is headquartered in New York City, US.