Automat

Automat is a San Francisco-based enterprise automation company that builds AI agents which operate software the way people do. Its platform combines three capabilities in one system: UI-based agents that see screens and act on web, desktop, SAP, Citrix, terminal and legacy portal applications; AI document extraction that classifies and extracts structured data from PDFs, scanned images, handwritten forms and mixed-format packages without templates or training; and API-based automations that orchestrate integrations alongside screen-level actions in unified workflows. Agents are described as self-healing, adapting to UI changes, and able to handle CAPTCHAs, two-factor authentication, bot detection and session management, with massively parallel execution.

Customers create automations by supplying reference material — screen recordings, video walkthroughs, process documentation such as PDDs or SOPs, or example datasets — which Automat's system parses to generate an automation, including an "Agentic Operating Procedure" defining the agent's instruction set and production environment. Automat's forward-deployed engineering team builds, tests and validates each automation and continues to maintain it, positioning the offering as a managed service rather than self-serve tooling. Deployments can run in Automat's cloud or execute on-premise inside customer infrastructure; each workflow exposes a production API endpoint, and the workflow manager provides observability, analytics, audit trails with screenshots, human-in-the-loop review and role-based permissions.

The company markets across mortgage and lending, banking and financial services, insurance, manufacturing, healthcare and life sciences, e-commerce and retail, and general back-office operations, with named use cases including loan application intake, disclosure generation, credit disputes, card issuing, KYC/KYB verification, claims processing, purchase order processing, EHR data entry and migration, refunds and chargebacks, form filling and web research. Stated compliance posture includes SOC 2 Type II, HIPAA, GDPR and ISO 27001.

Founding story

Automat was founded in 2023 by Gautam Bose and Lucas Ochoa, both former Google engineers. At Google their team was tasked in early 2020 with finding product applications for LaMDA and built more than 50 prototypes integrating it across Google products; Bose implemented multiple demos for Google's first public LaMDA demonstration, the AI Test Kitchen. Bose also worked on applying transformer models across experiments in Chrome and GCP, while Ochoa built products at Google Hardware and later Google X. At Google X the two concluded that robotics "text-to-action" techniques combined with advances in vision-language and large language models could enable agents capable of operating software as people do, which became the basis for Automat.

Business model

B2B enterprise software delivered as a managed service: Automat's forward-deployed engineers build, validate and maintain automations on the customer's behalf, with the platform available in Standard and Enterprise tiers. The Standard tier includes the UI-based AI agent builder, AI document extractor, platform and API access, Document Studio and human-in-the-loop tooling; the Enterprise tier adds full legacy team migrations, on-premise deployment and rich permission controls.

Flexible subscription and usage-based pricing with no per-bot fees, contrasted by the company with legacy RPA per-bot licensing quoted at $66K+ per year plus consultants. A third-party profile describes the model as usage-based SaaS subscription.

Traction

The company reports that its automations are already replacing legacy RPA across industries, citing mortgage lender AmeriTrust (80% reduction in cost per loan processed), an international payment processor's KYC workflow spanning eight government websites, a multi-national insurer processing millions of claims documents with 7-figure OpEx savings, Vividly's agentic dispute filing across distributor websites, and Leopard's extraction of policy data from legacy carrier portals. A blog case study describes ABB deploying agents across four departments and recovering a full FTE-year of capacity. Automat cites running an automation 1,400 times a day in a banking environment and platform capacity for thousands of parallel runs per day.

Latest developments

Following the November 2025 Series A and platform early access, the company's site advertises Automat Workforce — AI teammates that operate in Slack, email and existing tools with persistent memory and growing skill sets — as live, and carries an "OpenAI x Automat" announcement banner. Recent blog content covers an ABB case study across Engineering, Sales Operations, Logistics and Billing, agent-first internal development practices, and commentary on agentic process automation. The company states it is scaling its customer base and hiring, with a third-party profile citing six open design and engineering roles.