/Companies

Arena

Techstars '16Techstars '16Plug and Play Ventures

San Francisco, US · Founded 2018 · 112 employees on LinkedIn · 10 known investors

Find your way into Arena

Each arrow is one introduction. Sign up to fill in the first one.

2,805 people can intro you to Paulo

Ask Erica Van to introduce you to Paulo Martins

You →Erica · together at Arena →Paulo

Sign up to find every way you can get introduced to Arena

  • Your email: who you already know at Arena, and who your contacts know
  • 2nd- and 3rd-degree connections: people you know who worked, studied or invested with the Arena team
  • Your LinkedIn: the connections who can make the intro for you

We rank every route by how warm it is, so you raise on warm intros instead of cold emails.

Arena is a real-time engagement platform that enables organizations to create immersive interactive experiences, engage audiences through live updates, and personalize customer interactions across news, gaming, and ecommerce industries.

Also known as Arena.im · Arena.Im

Founders & leadership

Arena was founded in 2018 by Paulo Martins.

PMPaulo Martins
Paulo MartinsFounder & CEOBefore starting Arena in 2017, he worked on ad products at Hulu and built data infrastructure at Ubisoft Entertainment, following an earlier stint as an AI software engineer at NASA's Johnson Space Center.

Investors · 10

Company profile

researched Sep 2026

Arena (arena.im) provides an all-in-one engagement suite that organizations embed in their own websites. Its products include comments, AI-driven polls, a live blog, group chat, and advertising integration, plus a Commerce AI product referenced in the site navigation. The stated aims for customers are increasing traffic (new users, returning users and recirculation), boosting engagement through interactive features, generating leads by converting anonymous visitors into identified users, and monetizing audiences through ad integrations.

The platform is organized around three setup steps: selecting community features, adding automated content streams from sources such as RSS, AI-generated content and relevant social media posts, and previewing layouts across formats and devices. An Enterprise offering adds visual customization to match brand identity, advanced analytics, 24/7 customer support, a management and automation dashboard, privacy and security practices including consent, data rights and GDPR compliance, first-party data capture on actions, interests and intent for profiles and segmentation, and scalability for large events.

Business model

Arena sells a software suite to organizations that embed its interaction products into their own websites and apps. It offers a self-service entry point ("get started for free") alongside an Arena Enterprise tier sold through a sales team and demos, which adds collaborative tools, customization, workflows, security and scalability. A pricing page and "Talk to Sales" and "Book a Demo" paths are present on the site.

Traction

The company's site states that more than 10,000 organizations use Arena. Published case studies cover Globo TV second-screen solutions, Record TV live chat, Vans live chat for its Channel 66 programming, and Swoogo's event management platform; a testimonial attributed to a Fox product lead cites a 64% increase in engagement.

▸Full profile — market position, technology, go-to-market

Market position

Arena describes itself as a communication platform for communities to engage and connect in digital environments, and states that more than 10,000 organizations use it.

Arena positions its offering around no-code integration into any platform, real-time performance, brand-level visual customization, first-party data capture for profiling and segmentation, GDPR-oriented privacy and consent handling, and scalability for high-volume events.

Technology

The suite is built for real-time interaction and is integrated via a no-code setup, with an Arena Chat API available for custom chat experiences. Content feeds can be automated from RSS, AI-generated content and social media posts, and the platform provides analytics dashboards and moderation tools.

Go-to-market

Arena combines free self-service signup with enterprise sales (demo booking and "Talk to Sales"), supported by published customer case studies across media, sports, apparel and event-software customers, and by industry-specific solution pages for publishers and media, sports and entertainment, brands and e-commerce, social and communities, and second screen use cases.

Publishers and media companies, sports and entertainment organizations, brands and e-commerce retailers, and social and community operators. Named case studies include Globo TV, Record TV, Vans and Swoogo, and the site carries testimonials attributed to staff at Fox, Microsoft and Sony.

Compiled by commissioned research from 6 cited public sources — announcements, filings, and press listed under research sources below.

Key figures

latest reported
Organizations using the platformJan 202410,000 organizations

Company-reported or press-reported figures, each dated to when it was claimed — not independently audited.

Founder mafia

3 people who came through Arena went on to found or lead other companies.

Related companies · 5

RocketRocket.Chat is an open-source communication platform used by over 12 million users across more than 150 countries. The company provides messaging and collaboration tools for organizations, with special support programs for non-governmental organizations and developer communities.
StreamStream provides infrastructure for building AI applications and real-time communication features including chat, video, feed, and moderation across multiple platforms. The company serves developers and enterprises building multi-modal AI applications and communication-enabled apps.
Mighty NetworksMighty Networks builds a platform for community management, courses, and events that helps community leaders and entrepreneurs build engaged member bases and generate revenue. The platform combines social features, course hosting, and event management with data-driven design principles.
ZapierZapier provides a platform for connecting AI models and agents to workflows and business applications, enabling teams to automate tasks across over 9,000 apps without coding. The platform serves enterprises, operations teams, and businesses of all sizes looking to deploy AI-driven automation for lead capture, customer support, employee onboarding, and other business processes.
Zendesk New YorkThis is Zendesk's internal belonging/diversity and inclusion program page, not a company profile page for an external company. It describes Zendesk's internal culture initiatives and leadership development programs.

Companies working in the same space as Arena.

▸Research sources · 6

primary sources listed

6 public sources were cited for this profile; the first-party ones are listed here.

Frequently asked questions

What does Arena do?
Arena provides an embeddable engagement suite with comments, live blog, group chat, AI polls and ads for websites.
Who founded Arena?
Arena was founded by Paulo Martins in 2018.
Who are Arena's investors?
Arena's investors include CRV (Charles River Ventures), Grupo Globo - Mídia e Conteúdo, Incubate US, Lightspeed Venture Partners, Mu Ventures, Techstars, Vela Partners, Andreessen Horowitz and 2 more.
Where is Arena headquartered?
Arena is headquartered in San Francisco, US.