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Applied Labs

New York City, US · 12 employees on LinkedIn · 4 known investors

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Applied Labs offers Applied CRM, a customer relationship platform that assembles a unified customer profile, timeline, source-backed memory, and recommended actions for AI agents and human support teams to use before responding. It provides continuously updated audience segments (VIPs, at-risk subscribers, high-cost customers) with metrics like LTV, cost to serve, CSAT, and save rate for CX and customer support teams.

AI & Machine LearningE-commerceEnterprise SoftwareSaaSSales Tech

Founders & leadership

MWMichael Woo
Michael WooCEO & Co-founder

Investors · 4

Point72 Ventureslisted by Point72 VenturesNew York · $1M – $75M

How we know: funding news · forbes.com · the VCSheet dataset · Not right? Tell us

OutlanderreportedDallas

How we know: funding news · forbes.com · Not right? Tell us

Also in the syndicate · 1

Tetra

Funding

SEC filings, press & company announcements

$4.2M disclosed across 1 round · 2025

Source: company announcements and press reports — follow each round's link for the claim.

In the news

Applied Labs Raises $4.2M in Seed Fundingfinsmes.com · Jan 2025Applied Labs raises $4.2M to make it easy to build high quality AI support and ops digital employeesglobenewswire.com · Jan 2025Applied Labs Raises $4.2 Million To Cut Through The AI Hypeforbes.com · Jan 2025

Frequently asked questions

What does Applied Labs do?
Applied Labs offers Applied CRM, a customer relationship platform that assembles a unified customer profile, timeline, source-backed memory, and recommended actions for AI agents and human support teams to use before responding. It provides continuously updated audience segments (VIPs, at-risk subscribers, high-cost customers) with metrics like LTV, cost to serve, CSAT, and save rate for CX and customer support teams.
Who founded Applied Labs?
Applied Labs was founded by Michael Woo.
Who are Applied Labs's investors?
Applied Labs's investors include Abstract Ventures, Point72 Ventures, Outlander.
How much funding has Applied Labs raised?
Applied Labs has disclosed $4.2M raised across 1 round.
Where is Applied Labs headquartered?
Applied Labs is headquartered in New York City, US.