🦊/People

Tony Tai

Head of Customer Experience at Wisetack

Las Vegas, Nevada, United States

Find your path to Tony

88 people in our graph share verified history with Tony — schools, employers, funds. One of them is your warm intro.

Arturo LitvinunlockedTony: together at San José State University (2001–2003)
×6Tony: together at San José State University
×5Tony: together at LendingClub

About

Tony Tai is Head of Customer Experience at Wisetack, where his responsibilities include customer support and risk operations. He has more than 15 years of experience in operations management and people leadership.

Head of Customer Experience at Wisetack

Intro paths

In turn, Tony can intro founders to Wisetack's investors below.

Co-founders at Wisetack

BT
Boyan TzekinExecutive Officer, Director
BTBobby Tzekin
Bobby TzekinCEO and Co-Founder
KKKolya Klymenko
Kolya KlymenkoCTO & Co-Founder
M"Mykola "Kolya" Klymenko
Mykola "Kolya" KlymenkoCTO and Co-Founder
LO
Liz O'DonnellCo-Founder (formerly COO)

Experience

  1. WisetackHead of Customer Experiencecurrent2021 — present
  2. LendingClubSenior Director - Business Operations2019 — 2021
  3. LendingClubSenior Director Personal Loan Lending - Support Operations2017 — 2019San Francisco, California
  4. Bettera Brands LLCGM Of Operations2013 — 2017
  5. Ghirardelli Chocolate CompanyBusiness Unit Manager2007 — 2013
  6. T. Marzetti CompanyProduction Supervisor2006 — 2007
  7. Tapioca ExpressFranchise Co-Owner, Store Manager2002 — 2006

Skills & more

Fraud DetectionConsumer LendingWorkforce ManagementDialer ManagementDebt CollectionContact Center OperationsBusiness LeadershipFinancial LiteracyOrganizational LeadershipService DeliveryOperationsElectro-mechanical troubleshooting2
+12 moreWaste ReductionContinuous ImprovementLean ManufacturingLean OperationsTeam BuildingManufacturingProject ManagementRoot Cause Problem SolvingNegotiationTeam ManagementPeople ManagementStrategic Thinking
  • Managing and Leading Difficult EmployeesAmerican Management Association (AMA)
  • FSSC 22000 Internal Auditor TrainingLloyd's Register - Business Assurance
  • Leadership Essential ProgramAccenture
  • Fundamentals of Inventory ControlAPICS
  • Lean Fundamental Practitioner CertificateProductivity Inc.
  • HACCPAIB International, Inc

From Tony's professional profile.

Frequently asked questions

Who is Tony Tai?
Tony Tai is Head of Customer Experience at Wisetack, where his responsibilities include customer support and risk operations. He has more than 15 years of experience in operations management and people leadership.
Where does Tony Tai work?
Tony Tai is Head of Customer Experience at Wisetack.
Where did Tony Tai go to school?
Tony Tai studied at San José State University (Bachelor of Science (BS), Electrical and Electronics Engineering); San José State University (Master of Science Candidate, Food Science).

Same school

Shared employers