About
Ricardo Heredia is a Patient Care Navigator with experience spanning customer service, quality analysis, team leadership, and healthcare operations. He has held roles as a Customer Service Representative, Quality Analyst, Supervisor, and ITC Program Specialist, with recent experience as a Care Navigator at OneImaging, where he supported patients through imaging processes and coordinated with Member Services, Operations, and Tech teams.
Experience
- OneImagingPatient Care Navigator2025 — 2026Aguascalientes, Mexico
- LabcorpITC Program Specialist2022 — 2024Aguascalientes, Mexico
- CentrisOperations Supervisor2018 — 2022Aguascalientes, Mexico
- CentrisQuality Analyst2017 — 2018Aguascalientes, Mexico
- CentrisCustomer Service Representative2017Aguascalientes, Mexico
Education
- Belmont High SchoolHigh School Diploma2003 — 2006
Skills & more
Medical TerminologyOffice AdministrationExecutive CoachingData AnalysisProduct KnowledgeTime ManagementAdministrative AssistanceProfessional Phone SkillsCare Navigation ExperienceProvider CoordinationPrior Authorization KnowledgeIssue Resolution Skills
+11 more
Organizational AbilityTeam LeadershipTeam ManagementLeadershipMultitaskingCritical ThinkingAnalytical SkillsMicrosoft OfficeAttention to DetailActive ListeningProblem SolvingLanguages English · Spanish
From Ricardo's professional profile.
Shared employers
Also worked at OneImaging2
Colleagues at Mendoza Ventures
Adam Kerr
Senior Partner at Mendoza Ventures
Adrian Mendoza
General Partner / Founder at Mendoza Ventures
Aymbre Paige
Associate / Fellow / LP at Mendoza Ventures
Christopher Aleman
Venture Partner - Texas at Mendoza Ventures
John Kojiro Moriwaka
Venture Partner - Japan at Mendoza Ventures
Senofer Mendoza
General Partner / Founder at Mendoza Ventures